If your business needs to connect with customers or teams across countries, enabling international SMS is essential. With CallHippo, you can easily activate this feature and start sending messages globally in just a few steps.

This guide will walk you through the process of enabling international SMS from your CallHippo dashboard, ensuring seamless communication beyond borders.


Steps to enable international SMS:


1. Log in to your CallHippo dashboard.


2. Click on the settings option visible on the top of the screen.



3. Scroll down and click on the “international SMS” option on the left side of the screen.



4. Click on the international SMS toggle to enable the “International SMS” services.



Once you enable the International SMS then you can send the SMS to any country.



Why do I need to enable international SMS separately?

International SMS is not enabled by default due to telecom regulations, potential misuse, and cost control. Enabling it manually helps prevent unauthorized usage, ensures compliance with country-specific messaging laws, and gives account admins better control over billing and communication settings.

CallHippo allows this feature to be activated only via dashboard settings, ensuring it’s used intentionally and securely.


Some basic queries related to downloading call logs and checking call costs.


Q: Why isn’t international SMS enabled by default on my account?

A: It’s disabled by default to prevent misuse, comply with global telecom regulations, and help you manage messaging costs more effectively.


Q: Do I need a specific plan to send international SMS?

A: No, it is available in every plan.


Q: Can I send SMS to any country once international messaging is enabled?

A: You can send SMS to most countries, but delivery may depend on local telecom rules. Some regions may have restrictions or require sender ID registration.



I hope this helps. If you still face any queries, please feel free to reach out at [email protected]