Setup Outplay Account:
1- Login to your outplay account.
2- Go to outplay, Click on the profile → go to settings → Move to Integrations and API sections → Create API Key.
3. Now Copy this credentials like Client Id, Client Secret and location.
4 - Now log in to your CallHippo account and go to the integrations tab.
5 - Select Outplay and click on the Connect button.
6- Now Popup will open to enter credentials.
7- Now enter your Client Id, Client Secret and Location then click on “Connect Now” button
Hurray!!! You have now successfully integrated Outplay with CallHippo. Integration status will show “Integrated”.
Now install CallHippo Click-to-Call extension.
8 - Now you can place calls and SMS by clicking on the C2C icons appearing beside the numbers.
After Call Work activity reflects in the Outplay
If you have a plan with CallHippo's Call tags and disposition service and the same has been enabled, than the activity being pushed in Outplay contains the tags and disposition data being added after the Call in the ACW screen.
Note: This sync only when the same has been performed on the After Call Work screen, In case if tags and disposition have been added later on using the Call logs or other feed than the same wont sync in the Outplay.
Features provided with outplay integration:
Make calls to outplay prospects and leads from CRM itself click to call from outplay.
Send sms by to outplay prospects and leads from CRM itself click to call from outplay.
Install CallHippo Click-to-Call extension to make calls and SMS.Once you call or send SMS to any contact using extension that contact will be automatically sync to CallHippo dialer.
Track your agents calling and SMS activity in CallHippo Dashboard.