We have launched SHAKEN/STIR section within CallHippo, prevent caller ID spoofing, a tactic used by scammers to hide their identity. This registration will help to increase the trust of your business among your customers and protect you from fraudulent activities.


This uses digital certificates that will help in identifying the authenticity of the origin of the call. This in turn helps in reducing the chances of your CallHippo numbers getting marked as spam by your customer/leads.

To register for Stir/Shaken, you will need to provide your business's name and phone number, as well as proof of ownership of the number. Once your registration is complete, your calls will be authenticated and marked as verified, giving your customers added trust in your business.

Please note that it's mandatory to submit your business profile and register for STIR/SHAKEN



What is STIR/SHAKEN Compliance?


Have you ever answered a phone call from what appears to be a familiar number, only to find out it was a robocall or scammer using a fake caller ID? 

We’ve all been there! 

To combat this issue, new FCC rules were implemented on June 30, 2021 (as part of the TRACED Act), requiring technical standards and protocols for authenticating caller ID information. 

This is where STIR/SHAKEN comes in.

STIR (Secure Telephone Identity Revisited) and SHAKEN (Signature-based Handling of Asserted information using toKENs) are industry-standard protocols aimed at combating the rise of robocalls and call spoofing. 

Call spoofing is a tactic employed by scammers to hide their true identity, often using a fake caller ID to appear as a legitimate entity.

STIR/SHAKEN compliance involves the use of digital certificates to authenticate the origin of a call. This authentication process enables service providers to attest to the source of incoming calls and authenticate those signatures to let the call recipient know when a call has been verified.

There are three levels of attestation: A-level, B-level, and C-level. 

  • A-level attestation is the most trusted. The service provider verifies both the origination of the call and that the user/extension number is authorized to use the number. 
  • B-level attestation indicates that the service provider has authenticated the call origination but cannot verify the caller’s authorization to use the number. 
  • C-level attestation means that the service provider originated the call on the network but cannot authenticate the call source.

The authentication process helps ensure that the caller ID information displayed is accurate and trustworthy. 

By implementing STIR/SHAKEN, businesses can significantly reduce the chances of their numbers being marked as spam or fraudulent.

Note: The STIR/SHAKEN framework is mandatory for all communication providers in the US.


How to Submit Business Profile for STIR/SHAKEN Registration?

In order to complete the registration, follow the given steps:

1. Login to CallHippo Dashboard and head over to "Profile" section and open the STIR/SHAKEN tab.



2. Fill up all your business details as asked in the form.


3. Once the details are filled, click on "Submit" button

4. Your profile will be sent for verification with our upstream provider. The review process may take upto 7 business days.

5. You can check the status of your applications anytime by coming back to this section.


Important Note: Registration for STIR SHAKEN is mandatory for all users using phone numbers of US region.