CallHippo

Auto-Rotate is a feature that prevents number spamming by automatically cycling through "From" numbers, ensuring call quality and reputation for businesses calling the same country frequently.

Auto-Rotate helps protect your phone numbers from being flagged as spam by automatically rotating them during frequent outbound calls, ensuring improved call deliverability and a better brand reputation.

Auto-Rotate solves this by automatically rotating your "From" numbers, helping you:

• Avoid number spamming

• Maintain high call quality

• Protect your business reputation

Why Use Auto Rotate:

• Auto Rotate is a powerful feature designed to improve the effectiveness and integrity of your outbound communication. Here's why enabling it can benefit your business:

• No More Spam Numbers
   Auto Rotate ensures that each outgoing call displays a unique number, helping prevent your calls from being marked as spam. This protects your communication integrity and increases the likelihood that your calls will be answered.

• Automatic Number Management
   The system automatically assigns and rotates phone numbers to streamline communication. This dynamic management enhances security, reduces spam risk, and improves engagement, offering a smooth and efficient connection experience for users.

• Low Call Abandonment Rates
   By rotating numbers and reducing spam labels, Auto Rotate helps ensure that more calls are answered promptly. This leads to improved customer satisfaction and positively reflects on your business's reliability and responsiveness.

Steps to enable auto-rotate:

1. Log in to the CallHippo Dashboard.

2. Click on the settings icon visible at the top of the dashboard.

2. You will be able to see Auto-Rotate in the sub-module list of "Settings".

3. Enable the toggle to use the Auto-Rotate feature.

The “Auto-rotate” is now enabled for your CallHippo account.

Frequently asked questions:

Q: Do I need multiple numbers to use Auto-Rotate?

A: Yes, Auto-Rotate works best when you have multiple outbound numbers. The system rotates through these to avoid overuse.

Q: Can I choose which numbers to include in Auto-Rotate?

A: As of now, you do not get the option to choose the numbers.

Q: Can I monitor which numbers are being rotated?

A: Call logs in your dashboard will show which numbers were used for each call, giving you visibility into the rotation.

Q: Is the Auto-Rotate feature enabled for all users and numbers by default?

A: No, the Auto-Rotate feature is not enabled by default. It must be manually activated from the CallHippo Dashboard. Once enabled, it applies to all users on the account. You cannot enable it for specific users, nor can you choose which phone numbers to include—the system automatically manages the rotation.

I hope this helps. If you still face any queries, please feel free to reach out at [email protected]