What is Spam Watch?
Spam Watch is a solution that detects whether users' phone numbers have been marked as spam. Specifically tailored for phone numbers registered in the United States or Canada. This is offered as an optional add-on service. Utilizing Spam Watch, users can receive alerts or notifications regarding any instances of their numbers being spammed, empowering them to take necessary measures to uphold their call pickup ratio.
How to enable it?
Step 1: Go to Plan and Billing.
Step 2: In the Plan and Billing, you will find the add-ons. Select the Spam Watch, click on Change Plan, and complete the payment.
Note: The addon charges are per $2 per number/month. Total charges will be calculated based on the availability of US/CAD numbers in the account.
Step 3: Once the add-on has been applied, In the Number Settings → The column "Spam" will be added where you can check the Status of the Number.
If in Spam → "Yes" is mentioned → This indicates that the number has been spammed and it is now time to take necessary action.
If in Spam → "Not Spam" is mentioned → This indicates that the number has not been spammed and the number can still be used.
If in Spam → "NA" is mentioned → This indicates that the add-on does not apply to the number. We are checking the "Spam" status for US/CAD numbers only.
Step 3: Get Notified via. Emails
You will be notified of the number being spammed via an email notification.
Precautions to Avoid Number Spamming:
To prevent your other number(s) from being marked as spam, you can consider adding more numbers to your account and activating CallHippo's Auto Rotate.
What is CallHippo's Auto Rotate?
https://support.callhippo.com/support/solutions/articles/10000083506
CallHippo's Auto-Rotate automatically rotates your "From Number" on every call. This increases call connect rates as customers see a different number each time you call them.