Please refer to the steps mentioned below to delete a number from your account:


1. Log in to your CallHippo dashboard.


2. Navigate to the “Number and DID” section and click on the “Numbers” option.




3. Click on the “delete” button visible in red beside the number that you want to delete from your active numbers.




4. Click on the “I agree” button to confirm the deletion of the selected number.



The number is now deleted from your account.



Important information: 

  • You can restore a deleted number directly from your account dashboard within 8 days of the deletion date.

  • Only the owner or admin can delete a number from the CallHippo account.

  • Please note that you will be charged for the number you restore on a pro-rated basis.

  • However, if you still want to check the possibility of the number getting restored to your account, you can reach out to the support team via email at [email protected].

  • Please note that you will be charged $30 for the number restoration for this alternative process.



Some basic questions related to number deletion:


Q: Who is allowed to delete a number from a CallHippo account?

A: Only the account owner or an admin has the permissions to delete a number.


Q: What should I do if I missed the 8-day restoration window?

A: Contact CallHippo support at [email protected] to check the possibility of restoring the number through an alternate process.


Q: Is there a fee if the support team restores the number for me?

A: Yes, a $30 fee applies for number restoration if done via the support team after the 8-day period.


Q: Will I be charged for restoring a number from the dashboard within 8 days?

A: Yes, a pro-rated charge will apply when restoring a number from the dashboard.


Q: Can I delete a number if I’m not the account admin or owner?

A: No, only the account owner or admin has the authority to delete numbers.


Q: Will the number stop working immediately after deletion?

A: Yes, once deleted, the number is removed from your account and will no longer be functional.



We hope this was helpful!

I hope this helps. If you still face any queries, please feel free to reach out at [email protected]