What is a magic link?
CallHippo offers an optional login method called the Magic Link, which lets you access your account without entering a password. It's a convenient alternative designed to simplify the login process, especially useful if you're having trouble remembering your credentials or accessing your account quickly.
Where to Find the Magic Link
You can request a Magic Link directly from the CallHippo login page. Just enter your registered email address and click the option to send a Magic Link. You’ll receive the link via email, usually within a few seconds.
How It Works
Go to the CallHippo login page.
Enter your registered email address.
Click “Send Magic Link.”
Check your email inbox and click on the link.
You’ll be instantly logged into your account without needing a password.
Important Notes:
Magic Links are secure and work only for 48 hours from the time of magic link generation.
Once expired, the link becomes invalid for future use.
Magic link cannot be used to log in to mobile or desktop applications. It is only used for dashboard and web dialer access.
How to request a magic link:
1. Navigate to the CallHippo login page and enter your registered email address in the designated field.
2. Click on the “Use Magic Link” checkbox.
3. Click on the “Send Magic Link” button, and a message will appear confirming the magic link being sent.
4. Check your email inbox, including the junk and spam folder, for an email from [email protected] for the magic link, which looks like the screenshot below.
5. Click on the link to access your CallHippo account without a password.
Or, share this link with someone else to whom you consent to have access to your account.
Some basic queries related to Magic Link:
Q: What is a magic link in CallHippo?
A: A magic link is a password-free way to log into your CallHippo account. It allows instant access through a link sent to your registered email.
Q: How long is the CallHippo magic link valid?
A: Magic links are valid for 48 hours from the time they are generated.
Q: Can I use the magic link on the CallHippo mobile or desktop apps?
A: No, the magic link is only valid for logging into the CallHippo web dashboard and web dialer.
Q: What should I do if I don’t receive the magic link email?
A: Check your junk or spam folders for an email from [email protected]. If you still don’t see it, try requesting the link again.
Q: Can I use a previously sent magic link if I find it after 48 hours?
A: No, once the 48-hour window passes, the link becomes invalid, and you’ll need to request a new one.
Q: What does it mean when it says the magic link gives temporary access?
A: It means that whoever clicks the link can access your account as if they were you, but only within the valid time frame, which is 48 hours.
Q: Can someone sign in with my login ID using the Magic Link if they don’t know my password?
A: Yes, if someone has access to your email inbox, they can use the Magic Link to log in without needing your password. That’s why it’s important to keep your email account secure. Only share the Magic Link if you trust the person you’re giving access to, as it grants temporary full access to your CallHippo account.
I hope this helps. If you still face any queries, please feel free to reach out at [email protected]