Profile settings include the following details:
First Name:
Last Name:
User Email:
Phone Number:
Company Name:
You can change these details for your account anytime using the following steps.
1. Log in to your CallHippo account.
2. Navigate to your profile icon visible on the top right corner of your screen, and then click on the “Profile” button.
3. To change any of the information for your profile, such as name, number, company name, etc, click on that particular information, edit it, and then press Enter to confirm the changes.
Once done, you will be able to see a confirmation message about the changes being saved.
For changing your CallHippo registered email address:
1. Enter the new email address in the “User Email” section.
2. Click on the blue pencil icon to confirm the changes.
3. Once done, you will receive a verification email in the inbox of the new email address that you entered.
4. Click on the link in that email to verify the new email address.
5. Log in using new credentials.
Your CallHippo registered email address has now changed.
Once done, you will be able to see a confirmation message about the changes being saved.
Frequently asked questions:
Q: How can I change the email address registered with my CallHippo account?
A: In your profile, enter the new email address in the “User Email” section and click the blue pencil icon to confirm. You will then receive a verification email at the new address, which you must verify by clicking the link inside it.
Q: What happens if I don’t verify my new email address after changing it?
A: Without verifying the new email address through the verification link sent to you, the email change will not be completed, and you might still need to use your old email address to log in.
Q: Can I change my company name in my profile settings?
A: Yes, the company name can be updated by clicking on the company name field in your profile, editing it, and pressing Enter to save the update.
Q: Will I be able to use my new email address immediately after changing it?
A: You can only start using your new email address for login after you have verified it by clicking the link sent to your new email inbox.
Q: I have just changed my email address, but the change is not reflecting. What should I do?
A: You might not have clicked on the activation/verification link sent to your new email address. Please check your inbox (and spam folder) for the verification email and click the link to complete the change.
Q: Will changing any profile details affect my CallHippo service?
A: No, updating your profile details such as name, phone number, or company name will not affect your CallHippo service in any way.
I hope this helps. If you still face any queries, please feel free to reach out at [email protected]