Keeping your billing contacts up to date is essential for managing your CallHippo account smoothly. If you'd like to receive invoice copies at an alternate or additional email address, such as your finance team’s email, CallHippo allows you to easily add or update recipient addresses.
This article will guide you through the steps to customize where your invoices are sent.
Why Add or Update Invoice Email Recipients?
Ensure invoices reach the right people in your organization
Share billing details with accounting or finance departments
Add multiple email addresses for better visibility and record-keeping
Step-by-Step Guide to adding email addresses to receive invoices on:
1. Log in to your account.
2. Navigate to your profile icon visible on the top right corner of your screen, and then click on the “Plan and Billings” button.
3. Click on the “Invoices” option visible on the left of the dashboard.
4. Click on the plus icon (+) and enter the email address that you want to receive the invoices on.
5. Click on the floppy disc icon to save.
6. You can add multiple email addresses by clicking the plus icon (+) and repeating the same procedure.
7. You can click on the red “delete” icon to delete any previously added email address.
Important Information
You can add multiple email addresses (up to 10 maximum), and all of them will receive future invoice copies via email.
Frequently asked questions:
Q: Can I use the same email address for multiple CallHippo accounts?
A: Yes, you can use the same email address across different CallHippo accounts if needed.
Q: Will previously sent invoices be forwarded to newly added email addresses?
A: No, newly added email addresses will only receive invoices generated after they have been added and saved.
Q: Will all added email addresses receive every invoice automatically?
A: Yes, all saved email addresses will automatically receive future invoice copies via email.
I hope this helps. If you still face any queries, please feel free to reach out at [email protected]