CallHippo gives you the option to manage whether you'd like to receive general communication via email. These emails may include updates, helpful tips, promotional offers, and event-related information.

If you’d like to stay informed about new features and opportunities from CallHippo, you can enable this option. Prefer fewer emails? You can turn it off at any time.

To update this preference, kindly refer to the steps below:


1. Log in to your CallHippo account.


2. Navigate to your profile icon visible on the top right corner of your screen, and then click on the “Profile” button



3. Check the ‘Receive Updates’ option in the ‘Email Notifications’ section.



4. Click on the toggle to enable or disable it.



5. Click on ‘Save’ to finalize the changes.



6. You will receive a confirmation of the changes being saved as “User updated successfully” on the screen.




Additional information: 

The "Receive Updates" setting in your CallHippo account allows you to control whether you want to get general communication from CallHippo.

When this option is enabled, you will receive:

  • Updates

  • Tips

  • Promotions

  • Offers

  • Event-related emails

These emails help you stay informed about new features, best practices, and special announcements from CallHippo. If you prefer not to receive these communications, simply toggle the option off.


Frequently asked questions:


Q: What types of emails will I receive if I enable the "Receive Updates" option?

A: You'll receive general communication such as product updates, helpful tips, promotional offers, and event-related information.


Q: Will I stop receiving all emails from CallHippo if I disable this option?

A: No, you will still receive essential service emails. Only general marketing and informational emails will be paused.


Q: Can I receive only product update emails without promotions or tips?

A: No, the "Receive Updates" setting covers all general communication. There’s no separate option to filter specific types of emails.



I hope this helps. If you still face any queries, please feel free to reach out at [email protected]