Global Connect in CallHippo

What is Global Connect?

Global Connect is a CallHippo feature that helps you make smarter international calls by showing your contact’s local time, date, and country and by validating phone numbers before you dial.

This ensures you call at the right time and avoid dialing invalid numbers.

How does Global Connect work?

When you enter a phone number with the country code in the CallHippo web dialer, Global Connect instantly displays:

  • Country flag

  • Local time

  • Current date

  • Day of the week

This information appears in real time, helping you plan calls effectively.

Why is Global Connect useful?

  • Avoid calling contacts too early or too late

  • Reduce errors caused by invalid or incorrect numbers

  • Improve connection rates for international calls

  • Save time and reduce wasted calling efforts

Example: As shown in the screenshot, entering an Australian number (+61) brings up the Australian flag along with the local time, date, and weekday in real-time.
 This real-time snapshot helps you plan calls during appropriate hours and avoid missed opportunities.

How to enable/disable the Global Connect feature?

1. Log in to your CallHippo Dialer.

2. Click on the 3 horizontal lines on the dialer and select the Menu option.

3. Select the ‘Settings’ option.

4. Click on the toggle to enable/disable the Global Connect feature.

Key Benefits of Global Connect

Time Zone Awareness
 Know your contact’s local time, date, and day before placing the call. This helps you avoid calling too early or too late.

Phone Number Validation
 GlobalConnect automatically checks whether the phone number you entered is valid and which country it belongs to. This helps reduce calling errors.

Smarter Call Planning
 By helping you choose the right time and confirming number validity, GlobalConnect saves time and avoids wasted calls. It also supports cost-effective calling by showing the best options for international communication.

Availability
 GlobalConnect is included only in our Pro Suite or Call Center Solution plans. It is automatically enabled for users on these plans and cannot be turned off.

Frequently Asked Questions

What does Global Connect show?
 It displays the country flag, local time, date, and day for the entered number.

Do I need to activate Global Connect manually?
 No. It is automatically enabled for eligible plans.

Can I turn off Global Connect?
 No. It remains active on supported plans to ensure optimal calling experience.

What happens if I enter an incorrect number?
 Global Connect will not display time or country details, indicating the number may be invalid.

Which platforms support Global Connect?
 It is available on the web dialer, desktop app, Android app, and iOS app.

Is there any additional cost?
 No. Global Connect is included at no extra charge with eligible plans.



If you have any further questions, feel free to reach out to us at [email protected]