CallHippo’s free trial lets you quickly explore the platform and see how it fits your business communication needs. Here’s a simple, step-by-step guide to get you started.
Before You Begin
Free trials can be started only from the CallHippo dashboard on a desktop browser.
Trial activation is not available on the mobile app.
Step 1: Sign Up on the CallHippo Dashboard
Visit https://web.callhippo.com on your desktop browser.
Click Create Account and enter your details using a business email address.
Verify your email to activate your account.
Step 2: Email Verification & Eligibility Check
After signup, our system automatically checks your email for trial eligibility based on:
Domain age and credibility
Presence of a business website
Email fraud-risk score
Other security checks
This process is fully automated and determines whether your account qualifies for a free trial.
If You’re Eligible for the Free Trial
Log in to the CallHippo dashboard using your desktop browser.
Click the Start Here button at the top of the dashboard.
3. Select Start Free Trial.
4. Once activated, your trial details will appear at the top of the dashboard.
5. Follow the guided onboarding to:
Set up your virtual number
Assign numbers to users
Start making and receiving calls
You’re now ready to explore the features included in your trial.
Don’t See the “Start Free Trial” Option?
If the option isn’t visible, your email may not have met the eligibility criteria. This helps ensure free trials are offered only to verified business users.
What you can do:
Option 1: Sign up again using a different business email with a valid domain and professional presence.
Option 2: Continue with the same email by upgrading to a paid plan.
You can review available plans on the Pricing Page.
Important to Know
Trial eligibility is system-driven and cannot be enabled manually by the support team.
Using a valid business email linked to an active website improves your chances of qualifying.
Frequently Asked Questions
Why can’t I start a free trial from the mobile app?
Free trials can only be activated from the desktop dashboard. Mobile apps do not support trial activation.
I signed up but don’t see the trial option. What should I do?
Try signing up with another business email or proceed with a paid plan if you want immediate access.
How does CallHippo decide trial eligibility?
Eligibility is based on automated checks such as domain age, business website presence, fraud scores, and security parameters.
Can support manually activate my free trial?
No. Trial activation is fully automated and cannot be overridden.
What type of email should I use for better eligibility?
A business email linked to a professional domain and active website works best.
What happens after my trial starts?
You’ll be guided through onboarding to set up numbers, assign users, and begin calling.
I closed the dashboard after signing up—how do I start the trial?
Go back to https://web.callhippo.com, log in from a desktop browser, and click Start Here if eligible.
The “Start Here” button reloads the page. What should I do?
Clear your browser cache and cookies, log in again, or try a different desktop browser.
Why does it ask me to upgrade when I try to add a number?
This usually means your account didn’t qualify for the free trial. You’ll need to upgrade to continue.
If you need help at any stage, feel free to contact us. We’re happy to assist.