You can purchase a CallHippo subscription whether you're on a trial or want to skip the trial and move directly to a paid plan.
Upgrading gives you access to more features, higher usage limits, and additional customization options. Plan options vary by features and billing cycles, so you can choose what fits your needs.
Note: Only the Owner or Admin can purchase or upgrade a subscription.
Once you upgrade, your account continues seamlessly with all your existing data.
To explore plan options and feature availability, visit the CallHippo Pricing Page.
https://callhippo.com/pricing/
Steps to move to a paid plan from a free trial:
1. Log in to your CallHippo Dashboard.
2. Right on your dashboard, you'll see an "Upgrade" button – it's hard to miss!
3. Clicking "Upgrade" takes you to the Plans & Billing screen. Here, you can choose the perfect plan for your needs. We offer two options:
Office Phone System: Ideal for small and medium businesses.
Call Center Solution Plan: Packed with features for high-volume call centers.
⚠️ Important Step 4:
When selecting a plan with unlimited calling, please ensure you choose the correct region from the Unlimited Calling dropdown. This selection determines the region for which you will receive free calling benefits. Selecting the wrong region may result in limited or no access to free calling for your intended area.
Selecting the wrong region at first, and then getting it changed later, takes around 48 business hours, as it is a manual process that needs to be done by our accounts team.
5. You can also choose your preferred payment cycle (monthly or annually) and select your currency.
6. Select the preferred billing currency.
7. Scroll down and click on the ‘Buy Now’ option.
8. Enter the billing details and complete the payment for the subscription you want to purchase.
Steps to purchase a plan when you are not eligible for a free trial:
1. Log in to your CallHippo dashboard.
2. Navigate to the profile section on the top right corner of the screen and click on the “Plan and billing” option from the drop-down menu.
3. Click on the ‘Plan’ option visible on the left side of the dashboard.
4. You can view the different plans under ‘Office Phone System’ and ‘Call Center Solutions’.
⚠️ Important Step 5:
When selecting a plan with unlimited calling, please ensure you choose the correct region from the Free Minutes dropdown. This selection determines the region for which you will receive free calling benefits. Selecting the wrong region may result in limited or no access to free calling for your intended area.
Selecting the wrong region at first, and then getting it changed later, takes around 48 business hours, as it is a manual process that needs to be done by our accounts team.
6. Click on the ‘Save’ option to finally change the plan.
That's all there is to it! Upgrading your CallHippo plan is quick and easy, letting you get the most out of your business calls.
I hope this helps. If you still face any queries, please feel free to reach out at [email protected]