To ensure you never miss a call or notification while using CallHippo on your browser, it’s important to allow notification permissions in Google Chrome. Below are step-by-step instructions for both Windows and Mac users.
For Windows Users
Follow these steps to enable notifications for CallHippo in Google Chrome:
Open Google Chrome and navigate to the CallHippo web dialer or any page where you use CallHippo.
Click on the lock icon (🔒) located in the address bar, next to the CallHippo URL.
From the dropdown menu, click on “Site settings.”
A new tab will open with permission settings for CallHippo. Find the “Notifications” option.
Click the dropdown next to Notifications and select “Allow.”
Close the settings tab and refresh the CallHippo page.
That’s it! Notifications will now appear when there’s an incoming call or alert.
For macOS Users
The process to allow notifications in Chrome on Mac is the same as on Windows, with only minor differences in layout or keyboard shortcuts. Here's how:
Open Google Chrome and go to CallHippo’s dialer.
Click the lock icon in the address bar next to the URL.
Select “Site settings” from the dropdown.
In the new tab that opens, look for “Notifications.”
Choose “Allow” from the dropdown.
Return to the dialer tab and refresh the page.
Once done, Chrome on your Mac will display notifications for incoming calls and activity on CallHippo.
Additional Tip
If you had previously blocked notifications for CallHippo and do not see the option to change it:
Go to Chrome Settings > Privacy and security > Site Settings > Notifications.
Find CallHippo under the "Not allowed" section and click the trash icon to remove it.
Revisit the CallHippo dialer, and it will ask you to allow notifications again—click “Allow”.
If you still don’t receive notifications, make sure browser notifications are enabled at the system level and your system's Do Not Disturb mode is turned off.
Frequently asked questions:
Q: I’m not getting incoming call notifications on CallHippo. Why?
A: Most likely, your browser hasn’t been allowed to show notifications. You need to enable notifications for CallHippo in your Chrome settings to start receiving them.
Q: I clicked "Block" by mistake when the browser asked to show notifications. What should I do now?
A: Open Chrome settings, go to Privacy and security > Site settings > Notifications. Find CallHippo under the blocked list and remove it. Then open CallHippo again and allow notifications when asked.
Q: I don’t see any lock icon near the website address.
A: Make sure you’re on the correct CallHippo dialer page. Try refreshing the page to make it show.
Q: Do I have to allow notifications every time I log in?
A: No, once you allow it, Chrome remembers your choice. You only need to do it again if you clear browser settings or permissions.
Q: I’ve allowed notifications, but still don’t get them. Why?
A: Make sure system notifications are enabled. Also, check that Do Not Disturb mode is off, and that you’re logged in and on the CallHippo dialer.
Q: How do I check if notifications are already allowed for CallHippo?
A: Click the lock icon next to the CallHippo URL, then go to Site settings. If Notifications says "Allow", you’re good. If not, change it and refresh the page.
I hope this helps. If you still face any queries, please feel free to reach out at [email protected]