What this connector does
The CallHippo connector gives Claude read-only access to your CallHippo call log data. Once connected, you can ask Claude questions about your calls the same way you'd ask a colleague, and Claude retrieves the relevant records from your CallHippo account to answer.
It's useful for spotting missed calls that were never returned, comparing agent activity over a period, summarizing what happened on a specific number, or pulling call statistics into a report you're already drafting.
This connector is read-only. It cannot place calls, modify or delete records, change account settings, or access call recordings, voicemail audio, or transcripts.
Requirements
- An active CallHippo account
- A Claude account on a plan that supports connectors
No API keys, tokens, or developer setup are required. You authorize the connector through CallHippo's standard sign-in flow.
Note for CallHippo admins: each user authorizes individually through their own CallHippo login. The connector receives only the
calllogs readscope and returns only the call data that user is already permitted to see inside CallHippo.
Setting up the connector
1. Add the connector in Claude
In Claude, go to Settings → Connectors, find CallHippo in the directory, and select Connect.
2. Sign in to CallHippo
You'll be redirected to CallHippo. Sign in with your usual credentials if you aren't already logged in.
3. Review and authorize
CallHippo shows you exactly what the connector is requesting: read access to call logs (calllogs read). Select Authorize to approve. You'll be returned to Claude automatically.
That's the only permission requested. The connector cannot ask for more later — expanding scope would require you to authorize again.
4. Test it
Start a new conversation and try: "How many calls did my team handle on 12/03/2026?" If you get a real answer, you're set.
What the connector can do
Search call logs
Finds call records matching whatever you describe — a date or date range, inbound or outbound, answered or missed, a particular agent, or a specific phone number. You can combine any of these in a single question.
Returns the call's timestamp, direction, status, duration, ring time, the agent who handled it, and the numbers involved.
Get call details
Retrieves the complete record for one specific call, including its outcome and the CallHippo number associated with it.
What data the connector accesses
| Accessed | Not accessed |
|---|---|
| Call timestamp | Call recordings |
| Call duration and ring time | Voicemail audio |
| Direction (inbound / outbound) | Call transcripts |
| Call status and outcome | Billing and payment details |
| Agent identifier | Account or team settings |
| Phone numbers involved | SMS message content |
Data is fetched from the CallHippo API on demand, per request. The connector does not cache, store, or log your call data. Nothing is retained after the response is returned to your conversation.
Phone numbers are personal data under GDPR and comparable regimes. Organizations in regulated industries should review this with their privacy team before rolling the connector out broadly.
Example prompts
- "Show me every missed inbound call on 12/03/2026, grouped by agent."
- "Which calls between 01/03/2026 and 07/03/2026 rang for more than 30 seconds before being answered?"
- "Compare my support team's average call duration from 01/02/2026–28/02/2026 against 01/03/2026–31/03/2026."
- "Has anyone called +1 415 555 0142 between 01/02/2026 and 15/03/2026? What happened on those calls?"
- "Summarize our outbound call volume by day from 01/03/2026 to 31/03/2026."
Security — OAuth 2.0
- Authorization uses OAuth 2.0. Your CallHippo password is never shared with or visible to Claude.
- Access is limited to a single scope,
calllogs read, enforced by CallHippo rather than by the connector. - The connector holds no write permissions of any kind.
- Revoking access from your CallHippo dashboard immediately terminates the connection.
Support
Questions, bug reports, or feature requests: callhippo.com/contact-us
Related documentation: