Call queuing
Ideally each call remains in queue for 5 minutes.
If you want to reduce/change the time as per requirement, you can follow the below steps:
Step 1: Log...
Tue, 28 Jul, 2020 8:31 PM
If the caller wants to leave the voicemail while he/she is in call queue then you can turn ON this feature and caller can leave voicemail by pressing as...
Fri, 11 Dec, 2020 12:01 PM
Step 1: Sign in to your account web.callhippo.com
Step 2: Go to Numbers -> Number Settings → Call Queue → Enable Step 3: Once you enable, you ca...
Tue, 9 Feb, 2021 3:06 PM
A call queue is a virtual line, where a caller is placed into a queue when none of the agents are available to take a call. There are various advantages of ...
Sun, 28 Feb, 2021 9:42 PM
When the call queue is on, the caller can leave the queue by pressing # and it will be logged as “call back request” in call logs. With this feature, the ca...
Wed, 6 Dec, 2023 5:34 PM