Troubleshooting

How to disable SIP ALG in netgear router?
What is SIP ALG? Ideally, most of the commercial routers consist of SIP ALG. It stands for Session Initiation Protocol Application Layer Gateway. Its fu...
Wed, 18 Dec, 2019 at 3:48 PM
Not able to call from office internet?
In case you’re using CallHippo web and smartphone apps on a personal/home network, there are no Firewall settings you have to change. You can receive incomi...
Thu, 26 Sep, 2019 at 3:53 PM
How to clear Cache and Cookies in Chrome?
The browser stores the data of sites you have recently been to in files called Cookies. These cookies are stored in cache memory for quick access that helps...
Wed, 24 Jun, 2020 at 2:08 PM
I am not able to make or receive calls from my iOS application. What are the troubleshooting steps?
Please follow the below-mentioned troubleshooting steps: 1) Logout from the app and uninstall it first from your device.  2) Later, restart your device ...
Fri, 27 Nov, 2020 at 7:05 PM
How can I log me out from all the mobile devices at once?
How can I log myself out of all the mobile devices at once? Step 1- Sign in to your account web.callhippo.com Step 2- Once signed in, go to the Settin...
Fri, 27 Nov, 2020 at 7:47 PM
How to clear site data for Dialer in Google Chrome browser?
Step 1: Open your CallHippo Web Dialer Step 2: Right-click anywhere on your Web Dialer screen Step 3: Click on the “Inspect” in the dropdown to get a sc...
Thu, 1 Jul, 2021 at 7:06 AM