Troubleshooting
What is SIP ALG?
Ideally, most of the commercial routers consist of SIP ALG. It stands for Session Initiation Protocol Application Layer Gateway. Its fu...
Wed, 18 Dec, 2019 3:48 PM
In case you’re using CallHippo web and smartphone apps on a personal/home network, there are no Firewall settings you have to change. You can receive incomi...
Thu, 26 Sep, 2019 3:53 PM
The browser stores the data of sites you have recently been to in files called Cookies. These cookies are stored in cache memory for quick access that helps...
Wed, 24 Jun, 2020 2:08 PM
Please follow the below-mentioned troubleshooting steps:
1) Logout from the app and uninstall it first from your device.
2) Later, restart your device ...
Fri, 27 Nov, 2020 7:05 PM
How can I log myself out of all the mobile devices at once?
Step 1- Sign in to your account web.callhippo.com
Step 2- Once signed in, go to the Settin...
Fri, 27 Nov, 2020 7:47 PM
Step 1: Open your CallHippo Web Dialer
Step 2: Right-click anywhere on your Web Dialer screen
Step 3: Click on the “Inspect” in the dropdown to get a sc...
Thu, 1 Jul, 2021 7:06 AM
Incase you’re facing issues in sending SMSs, these can be the possible reasons :-
Your number might not be SMS enabled.
If you’re expecting an...
Thu, 21 Apr, 2022 6:03 PM