FAQ
Default solution folder, feel free to edit or delete it.
This guide is designed to help newly invited users (Agents) set up their CallHippo accounts quickly and easily. Once the owner sends the invitation, the Age...
Mon, 7 Jul, 2025 2:32 PM
If you receive a personal call on your mobile number while you're on an active CallHippo call using the mobile app, your phone will ring. The CallHippo ...
Mon, 7 Jul, 2025 2:34 PM
The On-Call Notes feature allows you to add and later update important details during a live call. This helps you document key information...
Mon, 7 Jul, 2025 2:41 PM
CallHippo allows agents to take manual notes during and after calls.
While being on a call, you can find the blank space on the dialer to add notes o...
Mon, 7 Jul, 2025 2:56 PM
What Is Smart Switch?
Smart Switch is an intelligent call-routing feature within CallHippo's virtual phone system. It empowers users to main...
Mon, 7 Jul, 2025 2:59 PM
Yes, CallHippo provides two helpful features to give you context about recent calls: Last Call Activity and Last Called By. These...
Mon, 7 Jul, 2025 3:04 PM
CallHippo allows you to receive email notifications when someone leaves you a voicemail. This feature ensures that you never miss important messages, even w...
Tue, 8 Jul, 2025 11:14 AM
We set a $10 minimum for calling credits because our margin on VoIP services is very low. Each transaction processed through our payment gateway (Stripe) in...
Tue, 8 Jul, 2025 11:16 AM
What is CallHippo?
CallHippo is a cloud-based business phone system designed to enhance communication and engagement. It offers virtual phone numbers, AI-...
Tue, 8 Jul, 2025 11:21 AM
What is CallHippo?
CallHippo is a robust cloud communication platform that offers local and toll-free virtual phone numbers across 80+ countries. It offer...
Tue, 8 Jul, 2025 11:24 AM