FAQ

Default solution folder, feel free to edit or delete it.

Troubleshooting Login Issues on CallHippo
If you’re having trouble logging in, check the sections below for quick solutions. Not Receiving OTP, Password Reset, or Activation Emails Possible Reas...
Wed, 31 Dec, 2025 3:18 PM
Troubleshooting SMS Issues on CallHippo
Troubleshooting SMS Issues on CallHippo If you’re unable to send or receive SMS on CallHippo, it’s usually due to number limitations, country-specific reg...
Wed, 31 Dec, 2025 3:20 PM
How to download Call Recordings in CallHippo?
CallHippo allows you to download your call recordings directly from the dashboard. This feature makes it easy to keep track of important conversations, shar...
Wed, 17 Sep, 2025 6:42 PM
What is Call Scribe, the costs associated and where can I access the call scribe?
Call Scribe is the process of converting spoken conversations from phone calls into written text. This allows businesses to review, analyze, and st...
Wed, 31 Dec, 2025 3:22 PM
What is TCPA Compliant?
TCPA (Telephone Consumer Protection Act) compliance helps businesses adhere to U.S. calling and messaging regulations. When TCPA compliance is enab...
Wed, 31 Dec, 2025 3:23 PM
How to create Attempt Manager ?
What is Attempt Manager? CallHippo's attempt manager helps your team track every call attempt made to a contact. It shows which contacts have been dia...
Wed, 22 Apr, 2026 12:54 PM
Callhippo MCP
Callhippo MCP
Thu, 19 Mar, 2026 10:11 AM
Lists: Setup & Usage Guide
What is the Lists Module? The Lists module is a centralized place to manage all your contact lists in CallHippo. Instead of uploading separate lists f...
Wed, 22 Apr, 2026 10:47 AM