FAQ
Default solution folder, feel free to edit or delete it.
What are add-ons?
Add-ons are additional features that can be added to your CallHippo plan to enhance your account's capabilities. These features ...
Mon, 30 Jun, 2025 7:06 PM
CallHippo pricing and charges primarily work on a seat-based system, along with the numbers present in your account.
Also, CallHippo works on an auto-...
Mon, 30 Jun, 2025 7:09 PM
1. Important Information to Know Before Adding a User to Your Account
Seat Charges:
Please note that 1 user utilizes 1 seat in your account, which costs...
Mon, 30 Jun, 2025 7:14 PM
Here’s a detailed explanation of the differences between Local Numbers, National Numbers, Mobile Numbers, and Toll-Free Numbers as per CallHippo:
1. L...
Mon, 30 Jun, 2025 7:31 PM
Please refer to the steps below to change the number of seats in your account.
1. Log in to your CallHippo dashboard.
2. Navigate to your profile se...
Wed, 2 Jul, 2025 12:34 PM
Contents in this article:
What is call recording?
How to enable call recording?
Pause/Resume call recording feature.
How to enable the ...
Wed, 2 Jul, 2025 1:19 PM
Updating your card details or payment method ensures your plan renews automatically without any interruptions. This helps avoid service disruptions due to f...
Wed, 2 Jul, 2025 3:16 PM
Introduction: Accessing your past invoices through the CallHippo dashboard is a quick and convenient way to keep track of your billing history. Whe...
Wed, 2 Jul, 2025 3:24 PM
If you've forgotten your CallHippo password or simply want to update it for security reasons, resetting your password is a quick and easy process. Wheth...
Wed, 2 Jul, 2025 3:32 PM
What is MMS?
MMS (Multimedia Messaging Service) is a messaging technology that allows users to send and receive messages containing multimedia co...
Wed, 2 Jul, 2025 4:11 PM