FAQ
Default solution folder, feel free to edit or delete it.
Troubleshooting Outgoing Calls on the Web Dialer
If outgoing calls are not working on the CallHippo web dialer, follow this quick guide to identify and fi...
Wed, 31 Dec, 2025 7:06 PM
If you’re missing incoming calls on CallHippo, follow the steps below to quickly find and fix the issue.
Quick Checks (Do These First)
Before checking a...
Wed, 31 Dec, 2025 7:08 PM
Troubleshooting CallHippo on Android
Before troubleshooting, confirm the following:
VPN is disabled
Battery optimization is turned off for CallH...
Wed, 31 Dec, 2025 3:14 PM
Troubleshooting CallHippo on iOS
Before troubleshooting, ensure the following:
VPN is disabled
Low Power Mode is turned off
CallHippo app i...
Wed, 31 Dec, 2025 3:16 PM
If you’re having trouble logging in, check the sections below for quick solutions.
Not Receiving OTP, Password Reset, or Activation Emails
Possible Reas...
Wed, 31 Dec, 2025 3:18 PM
Troubleshooting SMS Issues on CallHippo
If you’re unable to send or receive SMS on CallHippo, it’s usually due to number limitations, country-specific reg...
Wed, 31 Dec, 2025 3:20 PM
CallHippo allows you to download your call recordings directly from the dashboard. This feature makes it easy to keep track of important conversations, shar...
Wed, 17 Sep, 2025 6:42 PM
Call Scribe is the process of converting spoken conversations from phone calls into written text. This allows businesses to review, analyze, and st...
Wed, 31 Dec, 2025 3:22 PM
TCPA (Telephone Consumer Protection Act) compliance helps businesses adhere to U.S. calling and messaging regulations. When TCPA compliance is enab...
Wed, 31 Dec, 2025 3:23 PM