FAQ
Default solution folder, feel free to edit or delete it.
What is CallHippo?
Your Modern Cloud Phone System for Smarter Business Communication.
CallHippo is a powerful cloud-based virtual phone system&...
Fri, 17 Apr, 2026 12:35 PM
What is a Call Status Report?
With Call Status Report, you will now be able to view the status of all the calls, including the total calls made, right on ...
Fri, 17 Apr, 2026 1:13 PM
When managing calls, it’s important to understand how calls are handled. CallHippo offers both Call Transfer and Call Forwarding, but they serve different p...
Fri, 17 Apr, 2026 12:53 PM
How to Check Number Validity in Pipedrive CRM
Log in to your Pipedrive CRM account.
Navigate to the Contacts&am...
Wed, 26 Mar, 2025 1:08 PM
We’re sorry to see you go! If you're facing any issues or concerns, we recommend reaching out to our support team ([email protected])— we’re here to...
Fri, 17 Apr, 2026 1:02 PM
When you're assigned multiple phone numbers in CallHippo, manually selecting a number for every outbound call can be repetitive, especially if you prefe...
Fri, 17 Apr, 2026 1:08 PM
How do I set custom ringing time?
What is Custom Ringing Time?
Custom Ringing Time allows you to define how long a call should ring before it is sent to...
Tue, 30 Dec, 2025 12:00 PM
Only the admin account can provide the module rights to the sub-users.
If sub-users want to see the activity feed as per the allocated num...
Tue, 2 Nov, 2021 3:09 PM
You can create teams in CallHippo to efficiently redirect incoming calls to multiple agents.
Calls can be cascaded in three different ways:&...
Fri, 17 Apr, 2026 1:39 PM
If you're new to CallHippo and looking to understand how your team is performing, CallHippo offers a range of powerful reporting tools that help you ana...
Fri, 17 Apr, 2026 1:50 PM