FAQ

Default solution folder, feel free to edit or delete it.

What is CallHippo? Who we are and what we do?
What is CallHippo? CallHippo is a leading cloud-based business telephony platform designed to simplify and enhance business communication globally.  ...
Tue, 3 Sep, 2024 8:28 PM
How to allow Google Chrome to use your microphone?
Having trouble getting your microphone to work with CallHippo? Don't worry, these quick steps should get you back on track in no time: 1. Check Br...
Tue, 3 Sep, 2024 8:31 PM
How can you enable editable extension ?
Need to change a user's extension number in CallHippo? Here's a simplified guide to help you out: Step 1: Log in to your CallHippo Dashboard f...
Mon, 2 Sep, 2024 7:23 PM
What is a Call Status Report?
What is a Call Status Report? With Call Status Report, you will now be able to view the status of all the calls, including the total calls made, right on ...
Thu, 3 Jul, 2025 6:03 PM
What is the difference between call transfer and call forwarding?
When setting up a modern VoIP phone system, understanding key call management features is essential for maintaining professionalism and delivering a seamles...
Thu, 3 Jul, 2025 3:07 PM
What are the benefits of Call Analytics for businesses?
Call Analytics can be highly beneficial for businesses in several ways: Performance Insights: It provides detailed data on call volume, dur...
Tue, 18 Feb, 2025 7:26 PM
What are the benefits of Virtual PBX Phone System?
Virtual PBX (Private branch exchange) phone systems offer numerous benefits for businesses, especially for SMB's. If you're tired of managing a trad...
Tue, 18 Feb, 2025 7:26 PM
What are the requirements for headset and bandwidth to use CallHippo?
This article provides a few requirements and recommendations to ensure a successful implementation of CallHippo and the best experience possible. ...
Wed, 27 Nov, 2019 7:06 PM
Which port do I require to open in firewall for incoming and outgoing setup?
In case you’re using CallHippo web and smartphone apps on a personal/home network, there are no Firewall settings you have to change. You can receive inc...
Wed, 9 Oct, 2024 11:21 PM
Troubleshooting Microphone Issues in CallHippo: A Quick Fix Guide
Follow these steps if you encounter the error while using the dialer. ‘Please make sure you Microphone permissions are properly Enabled.’ Ste...
Tue, 25 Mar, 2025 11:07 PM