FAQ

Default solution folder, feel free to edit or delete it.

How to clear Cache and Cookies in Chrome?
The browser stores the data of sites you have recently been to in files called Cookies. These cookies are stored in cache memory for quick access that helps...
Wed, 14 May, 2025 1:09 PM
Troubleshooting Call Issues on CallHippo iOS App
Step-by-Step Troubleshooting Guide: If you're unable to make or receive calls on your CallHippo iOS app, follow these steps: 1 Check the Ne...
Wed, 14 May, 2025 1:09 PM
Why Can’t I Log In to CallHippo? How to Fix It
The most common reasons a customer cannot log in to CallHippo include incorrect login credentials, an expired password, an inactive account, br...
Wed, 14 May, 2025 1:09 PM
How is the Standalone Dialer going to benefit me?
The Standalone Dialer from CallHippo offers several key benefits for businesses: Increased Efficiency: By automating the dialing process, it reduces the ma...
Wed, 14 May, 2025 1:10 PM
The dialer page is blank. How do I fix this?
Below are the troubleshooting steps that will help resolve this problem: Step 1. Hard reload Press Ctrl+Shift+R (Hard reload the dialer) Ste...
Wed, 14 May, 2025 1:10 PM
Installing the CallHippo Click-to-Call chrome extension
What is Click to Call Extension? CallHippo's Click-to-Call extension is a tool that allows users to make calls directly by simply clicking on a phone n...
Wed, 14 May, 2025 1:11 PM
CallHippo on GDPR
Introduction The General Data Protection Regulation (GDPR) comes into force on 25 May 2018. It will introduce a number of new legal concepts and ...
Wed, 14 May, 2025 1:13 PM
How to delete a number?
Please refer to the steps mentioned below to delete a number from your account: 1. Log in to your CallHippo dashboard. 2. Navigate to the “Numbe...
Mon, 30 Jun, 2025 6:52 PM
Calling Credits: What They Are & How to Add Them
What are calling credits? Calling credits work like a prepaid top-up for your CallHippo account. You can add them anytime, and they’re used only when cert...
Mon, 30 Jun, 2025 7:00 PM
How to restore a deleted number to your account
Accidentally deleted a number? The active numbers from your account got released as the account got cancelled? Don't worry! You can restore the ...
Mon, 30 Jun, 2025 7:03 PM