FAQ

Default solution folder, feel free to edit or delete it.

How to Check Your Current Plan and Available Credits in CallHippo
Knowing your current CallHippo plan and monitoring your available credits is essential for managing your usage, understanding feature access, and ensuring u...
Sat, 12 Jul, 2025 7:49 PM
Microphone Issues While Using CallHippo – Complete Troubleshooting Guide
If you're facing microphone issues with CallHippo, this guide will walk you through all possible causes and fixes—from browser permissions to system set...
Sat, 12 Jul, 2025 7:55 PM
How to clear cookies, cache, and browsing history of the Chrome Browser
The browser stores the data of sites you have recently been to in files called Cookies. These cookies are stored in cache memory for quick access, which hel...
Sat, 12 Jul, 2025 7:58 PM
How to Start Free Trial and Get Started
CallHippo offers a free trial to help you explore our platform and understand how it fits your business communication needs. Follow the steps below to sign ...
Sat, 12 Jul, 2025 8:01 PM
How to Upgrade to a Paid CallHippo Plan
You can purchase a CallHippo subscription whether you're on a trial or want to skip the trial and move directly to a paid plan. Upgrading gives you ac...
Sat, 12 Jul, 2025 8:06 PM
How to Reactivate Your CallHippo Account
Used CallHippo before and need it again? We’re happy to have you back! If your account was deactivated—maybe due to an unpaid invoice or because the trial...
Sat, 12 Jul, 2025 8:09 PM
How to Hard Reload in Google Chrome
If your CallHippo web dialer isn’t loading correctly or showing outdated information, performing a hard reload in Google Chrome can help r...
Sat, 12 Jul, 2025 8:15 PM
How to Allow CallHippo Notifications in Google Chrome
To ensure you never miss a call or notification while using CallHippo on your browser, it’s important to allow notification permissions in Google Chrome. Be...
Sat, 12 Jul, 2025 8:18 PM
How to Clear Application Site Data for CallHippo
If you're experiencing calling issues, one-way audio, the dialer not loading, or unexpected glitches in the CallHippo web app, clearing site data can he...
Sat, 12 Jul, 2025 8:20 PM
Troubleshooting steps for outgoing calls not working for the web dialer
If you're facing issues making outgoing calls through CallHippo, this guide will help you identify and resolve the most common problems. Follow the step...
Sat, 12 Jul, 2025 8:23 PM