FAQ

Default solution folder, feel free to edit or delete it.

What is ‘Disclaimer’? How to use it?
The Disclaimer feature in CallHippo allows users to play a pre-recorded message during a live call. This message—also called a disclaimer—...
Sat, 12 Jul, 2025 6:33 PM
Contacts in CallHippo Dialer
The Contacts section in CallHippo makes it easy to organize and manage customer details in one place. You can quickly add a new contact by entering key info...
Sat, 12 Jul, 2025 6:41 PM
Shared Inbox in CallHippo Dialer
The Shared Inbox in CallHippo works much like an email inbox—but instead of messages, it brings together all your unseen call act...
Sat, 12 Jul, 2025 6:55 PM
Change Your CallHippo Password from the Dashboard
If you're already logged in to your CallHippo account and want to update your password, you can do so easily from your profile settings. Regula...
Sat, 12 Jul, 2025 7:45 PM
How to Check Your Current Plan and Available Credits in CallHippo
Knowing your current CallHippo plan and monitoring your available credits is essential for managing your usage, understanding feature access, and ensuring u...
Sat, 12 Jul, 2025 7:49 PM
Microphone Issues While Using CallHippo – Complete Troubleshooting Guide
If you're facing microphone issues with CallHippo, this guide will walk you through all possible causes and fixes—from browser permissions to system set...
Sat, 12 Jul, 2025 7:55 PM
How to clear cookies, cache, and browsing history of the Chrome Browser
The browser stores the data of sites you have recently been to in files called Cookies. These cookies are stored in cache memory for quick access, which hel...
Sat, 12 Jul, 2025 7:58 PM
How to Start Free Trial and Get Started
CallHippo offers a free trial to help you explore our platform and understand how it fits your business communication needs. Follow the steps below to sign ...
Sat, 12 Jul, 2025 8:01 PM
How to Upgrade to a Paid CallHippo Plan
You can purchase a CallHippo subscription whether you're on a trial or want to skip the trial and move directly to a paid plan. Upgrading gives you ac...
Sat, 12 Jul, 2025 8:06 PM
How to Reactivate Your CallHippo Account
Used CallHippo before and need it again? We’re happy to have you back! If your account was deactivated—maybe due to an unpaid invoice or because the trial...
Sat, 12 Jul, 2025 8:09 PM