CallHippo

What is the Leader board? Where can you find it? The Leaderboard feature enables the admin to identify the top performer among all users or teammates base...

With the help of this feature, you can set the targets for your users and check whether they have achieved their targets or not. It would help you to analyz...

Need to update a Team name in your CallHippo account? Whether you're reorganizing internally or simply want a more accurate label, changing a Team’s nam...

Looking to remove specific call logs or recordings from your CallHippo account? Whether it’s for data management, internal cleanup, or privacy reasons, you ...

The Monitor Users section in CallHippo provides real-time visibility into the activity status of users. It displays the number of agents a...

A2P Registration Summary One-time fee: $15 Purpose: Required for sending SMS from U.S. and Canadian numbers via CallHippo Ap...

How to upgrade or downgrade the plan from the dashboard? Not sure how to change your CallHippo plan? Whether you want to unlock more features or switch to...

The Custom Caller ID feature allows you to display a different number—one that you already have access to—when making outgoing calls from ...

How to Restrict Incoming Calls? The "Restrict Incoming Calls" is a functionality in the CallHippo user settings that, when enabled, prevents the...

The Shift Management feature allows you to set specific working hours for each user in your CallHippo account. This ensures that calls are...