FAQ

Default solution folder, feel free to edit or delete it.

How we can search number by prefix?
Step 1: Login to your account (web.callhippo.com) Step 2: Navigate to Number section from left panel Step 3: Click on ‘Add Number’. Once you click on ‘A...
Mon, 24 May, 2021 6:43 PM
What is Click-to-Call?
What is Click-to-Call? CallHippo’s Click to Call Chrome extension allows you to call your customers directly from your CRM or website through a simple...
Wed, 24 Nov, 2021 4:54 PM
How can I login without password?
Magic link is used for logging in to CallHippo without entering the password. By clicking on the magic link or button, the user can log in to the CallHippo ...
Thu, 24 Nov, 2022 7:05 PM
How is machine detection beneficial?
Machine detection is helpful when you have voicemails set on both your forwarded number and CallHippo number. If you want your calls to go to CallHippo'...
Thu, 30 Sep, 2021 12:26 PM
How admin can allocate rights to listen to call recordings?
By default this feature will be turned off, so every user will have access to listen to call recordings. If the admin wants to allocate rights to only speci...
Fri, 30 Jun, 2023 6:27 PM
Can we filter tagged calls from the Activity Feed?
Yes! You can filter your tagged calls from the Activity Feed. Follow the steps given below to do so:  Log in to your CallHippo Account (web.callhipp...
Mon, 4 Oct, 2021 11:29 AM
CallHippo Add-Ons: Benefits and How to Enable Them
CallHippo offers a range of add-ons to enhance your business communication experience. Below is a breakdown of these add-ons with their respective costs ...
Fri, 28 Mar, 2025 12:46 AM
How to add credits?
Running low on calling credit? Here's how to easily top up your CallHippo account. Step 1: Log in to your CallHippo Dashboard https://web.callhippo.co...
Mon, 2 Sep, 2024 7:20 PM
How to send invoices to email addresses?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on th...
Tue, 26 Mar, 2024 11:01 PM
How to update the card details?
By using this functionality the user can update the card details and can change the payment method. Step 1: Go to the CallHippo dashboard.   St...
Tue, 5 Dec, 2023 3:52 PM