FAQ

Default solution folder, feel free to edit or delete it.

How to Configure Your Browser for Optimal Use with CallHippo
At CallHippo, we aim to deliver a seamless and high-quality calling experience powered by cloud telephony and WebRTC technology. For this, your browser setu...
Thu, 3 Jul, 2025 3:13 PM
Call Reminder: Masterguide
What is Call Reminder? Staying on top of follow-ups and scheduled calls is essential for productive and timely communication. CallHippo’s Cal...
Thu, 3 Jul, 2025 4:18 PM
What is VoIP? A Beginner’s Guide to Internet Calling and the Rise of SaaS in Telephony
What is VoIP? VoIP stands for Voice over Internet Protocol. Simply put, it’s a technology that lets you make voice calls using the inter...
Thu, 3 Jul, 2025 4:25 PM
CallHippo’s Pricing Page: Guide to navigate and choose the correct plan
If you’re new to VoIP (Voice over Internet Protocol) services, navigating pricing pages and understanding which plan fits your business can feel overwhelmin...
Thu, 3 Jul, 2025 5:22 PM
Call Scripts in CallHippo: Feature and Setup Instructions
What is a Call Script? A Call Script is a pre-written guide that helps customer support and sales agents navigate conversations with cus...
Thu, 3 Jul, 2025 5:35 PM
How to Change the Email Address of Your CallHippo Account
If you need to update the email address linked to your CallHippo account—whether due to a change in your organization’s domain, switching users, or personal...
Fri, 4 Jul, 2025 5:30 PM
Call Status Explained: A Quick Guide to Checking It
Keeping track of your call activity is essential for maintaining smooth communication and resolving issues efficiently. Whether you're monitoring call f...
Thu, 3 Jul, 2025 6:09 PM
CallHippo Magic Link
What is a magic link? CallHippo offers an optional login method called the Magic Link, which lets you access your account without entering a pass...
Thu, 3 Jul, 2025 6:36 PM
Local Presence in CallHippo: Functionality and Setup Instructions
Local Presence helps you connect more effectively by displaying a local number when you make a call. For instance, if you have both US and UK numbers in you...
Thu, 3 Jul, 2025 6:39 PM
Why Am I Unable to Sign Up with My Email Address?
When you are unable to sign up, there are multiple error messages that you might get while signing up. 1. "Your account doesn’t meet the acceptan...
Fri, 4 Jul, 2025 10:36 AM