FAQ
Default solution folder, feel free to edit or delete it.
This article provides a few requirements and recommendations to ensure a successful implementation of CallHippo and the best experience possible.
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Wed, 27 Nov, 2019 7:06 PM
In case you’re using CallHippo web and smartphone apps on a personal/home network, there are no Firewall settings you have to change. You can receive inc...
Wed, 9 Oct, 2024 11:21 PM
CallHippo offers a convenient mobile app for making and receiving calls, accessible on both Android and iOS devices. Here's how to download it:
Downlo...
Mon, 2 Sep, 2024 7:27 PM
At CallHippo, your security is our top priority. Unfortunately, personal email addresses have become a target for fraud and abuse. To keep your account safe...
Tue, 3 Sep, 2024 8:04 PM
As part of our anti-fraud policies, you cannot sign up for CallHippo with a personal email. Instead, you need an official, business-affiliated email to sign...
Wed, 24 Nov, 2021 5:16 PM
This error can come if your Google Chrome version is not updated.
Here is the link that explains how to update Google Chrome version - https://sup...
Thu, 21 Feb, 2019 3:24 PM
This error can come if your Google Chrome version is not updated.
Here is the link that explains how to update Google Chrome version - https://su...
Mon, 24 May, 2021 1:00 PM
Network Requirements
Try having a minimum of 16kbps per agent per call.
You can gauge your network connectivity using any of the best recommended online...
Wed, 24 Nov, 2021 5:17 PM
Making calls with CallHippo should be a breeze! To ensure your calls are smooth and sound fantastic, here's a breakdown of what your network needs:
Ba...
Tue, 3 Sep, 2024 8:29 PM
Please test the microphone before starting to use the same for calls.
Yes, users can use the Bluetooth headset.
You can use a 3.5mm headset or Bluetooth...
Wed, 24 Nov, 2021 5:20 PM