FAQ

Default solution folder, feel free to edit or delete it.

What is Call status? What are different types of status possible with incoming and outgoing calls?
Call status tells you what's happening with incoming and outgoing calls. It helps you understand the actions taken during the call. For incoming c...
Mon, 4 Mar, 2024 1:59 PM
What is the difference between call transfer and call forwarding?
Call Transfer – Call transfer is a facility that allows for an answered phone call to be redirected to another user or extension, so that they may get bette...
Wed, 27 Nov, 2019 7:17 PM
What is VoIP? What are the benefits of a VoIP phone?
VoIP, or Voice over Internet Protocol, is a technology that allows voice communication and multimedia sessions over the Internet. Instead of using tradition...
Mon, 4 Mar, 2024 2:29 PM
How is Call Analytics beneficial for business?
Call Analytics Renovate and assess the efficiency of your existing marketing policy with CallHippo’s bespoke Call Analytics feature. Track records on ...
Tue, 30 Apr, 2024 2:06 AM
How are virtual Phone numbers different from Skype?
Skype is a great option for personal use, but when working in teams, a Virtual Phone System will help you in increasing the quality of communication with yo...
Tue, 30 Apr, 2024 2:02 AM
What are the benefits of Virtual PBX phone system?
Virtual PBX (Private branch exchange) phone systems offer numerous benefits for businesses, especially for SMBs. If you're tired of managing a tradition...
Tue, 30 Apr, 2024 2:05 AM
What All Countries Number do you Offer?
We offer a number of 190+ countries. Please refer to https://callhippo.com/global-number-charges  If your country is not mentioned- please e...
Wed, 27 Nov, 2019 7:08 PM
What are the requirements for headset and bandwidth to use CallHippo?
This article provides a few requirements and recommendations to ensure a successful implementation of CallHippo and the best experience possible. ...
Wed, 27 Nov, 2019 7:06 PM
Which port do I require to open in firewall for incoming and outgoing setup?
In case you’re using CallHippo web and smartphone apps on a personal/home network, there are no Firewall settings you have to change. You can receive incomi...
Thu, 26 Sep, 2019 3:50 PM
How to download the CallHippo App?
CallHippo is available on both iOS and Android devices. So you can use CallHippo regardless of the platform your device is running on.   To download Cal...
Wed, 24 Nov, 2021 5:15 PM