FAQ

Default solution folder, feel free to edit or delete it.

How to analyse user productivity?
If you're new to CallHippo and looking to understand how your team is performing, CallHippo offers a range of powerful reporting tools that help you ana...
Sat, 12 Jul, 2025 7:37 PM
How Can a Admin Edit a Sub-User's First and Last Name?
Changing a username in CallHippo may be necessary for various reasons, such as reflecting a legal name change, correcting typographical errors, or aligning ...
Fri, 28 Mar, 2025 1:06 AM
How to delete a user?
Refer to the steps below to delete a user: 1. Log in to your CallHippo dashboard. 2. Navigate to the “Users and Performance” secti...
Wed, 2 Jul, 2025 12:23 PM
How to View Recurring Minutes in Your Current Plan?
To check your 'Available Minutes' in CallHippo's dashboard, follow these steps: Log In to Your CallHippo Account: Visit the CallHi...
Fri, 28 Mar, 2025 2:38 PM
How to leave feedback for a call?
CallHippo allows team members to leave internal feedback on individual calls, making it easier to share insights, flag issues, and support ongoing training ...
Sat, 12 Jul, 2025 6:47 PM
Number Porting-Out
Does CallHippo Provide Porting Out Numbers? Yes, CallHippo allows its customers to port their phone numbers to other service providers.  ...
Fri, 28 Mar, 2025 2:09 PM
How to change the Default Country Code?
Changing the default country code in CallHippo ensures that your outbound calls and number entries align with your target region, saving time and reducin...
Sat, 12 Jul, 2025 5:43 PM
How to import/export contacts in CallHippo?
Managing your contacts in CallHippo involves importing them into the system and exporting them when needed. Here's how you can do both: 1. Log in ...
Sat, 12 Jul, 2025 6:32 PM
How to Switch Between Numbers in the CallHippo Dialer While Dialling?
To switch between different phone numbers in your CallHippo dialer, follow these steps: Log into Your CallHippo Account: Login to your callhippo dialer...
Fri, 28 Mar, 2025 2:44 PM
How to check instant solutions for frequently asked questions and issues faced by users?
If you're using CallHippo and come across a feature that's a bit tricky, you can simply find help in the "Need Help" section. There, you&#...
Sat, 12 Jul, 2025 7:41 PM