FAQ

Default solution folder, feel free to edit or delete it.

How Can a Admin Edit a Sub-User's First and Last Name?
Changing a username in CallHippo may be necessary for various reasons, such as reflecting a legal name change, correcting typographical errors, or aligning ...
Fri, 28 Mar, 2025 1:06 AM
How to delete a user?
Refer to the steps below to delete a user: 1. Log in to your CallHippo dashboard. 2.Navigate to the “Users and Performance” section to...
Sat, 27 Dec, 2025 12:42 AM
How to View Recurring Minutes in Your Current Plan?
To check your 'Available Minutes' in CallHippo's dashboard, follow these steps: Log In to Your CallHippo Account: Visit the CallHi...
Fri, 28 Mar, 2025 2:38 PM
How to leave feedback for a call?
CallHippo allows team members to leave internal feedback on individual calls, making it easier to share insights, flag issues, and support ongoing training ...
Sat, 12 Jul, 2025 6:47 PM
Can I port my number out of CallHippo?
Yes! CallHippo fully supports number porting-out, so you’re always in control of your phone numbers. As long as your number is ...
Thu, 22 Jan, 2026 8:54 PM
How to change the Default Country Code?
Changing the default country code in CallHippo ensures that your outbound calls and number entries align with your target region, saving time and reducin...
Sat, 12 Jul, 2025 5:43 PM
How to import/export contacts in CallHippo?
Managing your contacts in CallHippo involves importing them into the system and exporting them when needed. Here's how you can do both: 1. Log in to y...
Wed, 31 Dec, 2025 2:42 PM
How to Switch Between Numbers in the CallHippo Dialer While Dialling?
To switch between different phone numbers in your CallHippo dialer, follow these steps: Log into Your CallHippo Account: Login to your callhippo dialer...
Fri, 28 Mar, 2025 2:44 PM
How to Get Instant Help for Common Questions?
Need quick answers while using CallHippo? We’ve got you covered!  Here’s how to find instant solutions: Log in to your CallHippo account:&a...
Thu, 22 Jan, 2026 7:30 PM
Will the caller get charged if I purchase US toll-free number?
If you have a US toll-free number and someone calls you from a US number, your caller won’t get charged. However, your credits/free minutes might get deduct...
Mon, 4 Jan, 2021 1:36 PM