FAQ
Default solution folder, feel free to edit or delete it.
If you're new to CallHippo and looking to understand how your team is performing, CallHippo offers a range of powerful reporting tools that help you ana...
Sat, 12 Jul, 2025 7:37 PM
Changing a username in CallHippo may be necessary for various reasons, such as reflecting a legal name change, correcting typographical errors, or aligning ...
Fri, 28 Mar, 2025 1:06 AM
Refer to the steps below to delete a user:
1. Log in to your CallHippo dashboard.
2. Navigate to the “Users and Performance” secti...
Wed, 2 Jul, 2025 12:23 PM
To check your 'Available Minutes' in CallHippo's dashboard, follow these steps:
Log In to Your CallHippo Account: Visit the CallHi...
Fri, 28 Mar, 2025 2:38 PM
CallHippo allows team members to leave internal feedback on individual calls, making it easier to share insights, flag issues, and support ongoing training ...
Sat, 12 Jul, 2025 6:47 PM
Does CallHippo Provide Porting Out Numbers?
Yes, CallHippo allows its customers to port their phone numbers to other service providers.
...
Fri, 28 Mar, 2025 2:09 PM
Changing the default country code in CallHippo ensures that your outbound calls and number entries align with your target region, saving time and reducin...
Sat, 12 Jul, 2025 5:43 PM
Managing your contacts in CallHippo involves importing them into the system and exporting them when needed. Here's how you can do both:
1. Log in ...
Sat, 12 Jul, 2025 6:32 PM
To switch between different phone numbers in your CallHippo dialer, follow these steps:
Log into Your CallHippo Account: Login to your callhippo dialer...
Fri, 28 Mar, 2025 2:44 PM
If you're using CallHippo and come across a feature that's a bit tricky, you can simply find help in the "Need Help" section. There, you...
Sat, 12 Jul, 2025 7:41 PM