FAQ
Default solution folder, feel free to edit or delete it.
To ensure a smooth and efficient calling experience with CallHippo, follow these best practices for setting up your account, optimizing network connectivity...
Mon, 7 Jul, 2025 1:39 PM
Not seeing missed call notifications from CallHippo? Don't worry, it's a quick fix! Here are some troubleshooting steps to get those alerts back on ...
Mon, 7 Jul, 2025 1:41 PM
Keeping your billing contacts up to date is essential for managing your CallHippo account smoothly. If you'd like to receive invoice copies at an altern...
Mon, 29 Dec, 2025 3:23 PM
CallHippo gives you the option to manage whether you'd like to receive general communication via email. These emails may include updates, helpful tips, ...
Mon, 29 Dec, 2025 3:24 PM
CallHippo gives you the option to set call reminders (if enabled) after each call, helping you stay on top of follow-ups and pending conversations. This se...
Mon, 29 Dec, 2025 3:27 PM
1. Log in to your CallHippo dashboard.
2. Navigate to the “settings or gear” icon, on top right corner of the screen and then click on the “Plan Billi...
Mon, 29 Dec, 2025 3:29 PM
Global Connect in CallHippo
What is Global Connect?
Global Connect is a CallHippo feature that helps you make smarter international calls by showing you...
Tue, 30 Dec, 2025 12:29 PM
This guide is designed to help newly invited users (Agents) set up their CallHippo accounts quickly and easily. Once the owner sends the invitation, the Age...
Mon, 7 Jul, 2025 2:32 PM
If you receive a personal call on your mobile number while you're on an active CallHippo call using the mobile app, your phone will ring. The CallHippo ...
Mon, 7 Jul, 2025 2:34 PM
The On-Call Notes feature allows you to add and later update important details during a live call. This helps you document key information...
Mon, 7 Jul, 2025 2:41 PM