FAQ
Default solution folder, feel free to edit or delete it.
Not seeing missed call notifications from CallHippo? Don't worry, it's a quick fix! Here are some troubleshooting steps to get those alerts back on ...
Mon, 7 Jul, 2025 1:41 PM
Keeping your billing contacts up to date is essential for managing your CallHippo account smoothly. If you'd like to receive invoice copies at an altern...
Mon, 7 Jul, 2025 2:08 PM
CallHippo gives you the option to manage whether you'd like to receive general communication via email. These emails may include updates, helpful tips, ...
Mon, 7 Jul, 2025 2:11 PM
CallHippo gives you the option to set call reminders (if enabled) after each call, helping you stay on top of follow-ups and pending conversations. This set...
Mon, 7 Jul, 2025 2:13 PM
1. Log in to your CallHippo Dashboard.
2. Navigate to the top right-hand side of the page and click on the profile section.
3. Select the "Plan...
Mon, 7 Jul, 2025 2:16 PM
What is Global Connect, and how is it helpful to you?
Global Connect is a helpful feature in CallHippo designed to make international calling easier and m...
Mon, 7 Jul, 2025 2:23 PM
This guide is designed to help newly invited users (Agents) set up their CallHippo accounts quickly and easily. Once the owner sends the invitation, the Age...
Mon, 7 Jul, 2025 2:32 PM
If you receive a personal call on your mobile number while you're on an active CallHippo call using the mobile app, your phone will ring. The CallHippo ...
Mon, 7 Jul, 2025 2:34 PM
The On-Call Notes feature allows you to add and later update important details during a live call. This helps you document key information...
Mon, 7 Jul, 2025 2:41 PM
CallHippo allows agents to take manual notes during and after calls.
While being on a call, you can find the blank space on the dialer to add notes o...
Mon, 7 Jul, 2025 2:56 PM