FAQ
Default solution folder, feel free to edit or delete it.
#Increasescustomersatisfaction
Auto Answer
Automated call answering is enabled, eliminating the need for the agent to manually answer the call a...
Fri, 21 Jul, 2023 4:48 PM
#Increasescompliance
Hide Number from Agent
Hiding the caller's number from the agent prevents the agent from seeing the number that is calling....
Mon, 7 Aug, 2023 12:15 PM
#increasesteamcollaboration
Tags
Tags are used to categorize and organize data within a system. When applied to customer data, tags enable more effi...
Tue, 11 Jul, 2023 12:20 PM
#Increasescallconnectivity
Default Number
A default number is the main contact number for your company that will route you all outgoing calls if no...
Tue, 24 Oct, 2023 5:36 PM
#increasessecurity
Access Module
The access module section allows granting or restricting access to the call system on a customized basis. You can p...
Tue, 11 Jul, 2023 12:20 PM
#controlscost
Price Cap
Price caps limit how much businesses can charge for a product or service. It gives you predictable costs and control over your ...
Tue, 11 Jul, 2023 12:19 PM
#Spam-Prevention
Call Blocking
Call blocking allows you to prevent calls from certain numbers from being recorded. You can block calls from private ...
Tue, 24 Oct, 2023 5:34 PM
Here we will learn the steps to integrate CallHippo with Amazon S3.
1. Firstly we need to log into the CallHippo account and go to the integration...
Mon, 15 Jul, 2024 6:51 PM
You can follow these steps to activate your noCRM integration with CallHippo
Go to noCRM:
Login to your noCRM Account.
Click on the Profile icon...
Tue, 13 May, 2025 6:50 PM
Local Presence: Local Presence feature is when the number in your CallHippo dialer automatically switches according to the number you’re dialing. Ex. You ha...
Fri, 4 Aug, 2023 4:42 PM