FAQ
Default solution folder, feel free to edit or delete it.
CallHippo gives you the option to set call reminders (if enabled) after each call, helping you stay on top of follow-ups and pending conversations. This se...
Mon, 29 Dec, 2025 3:27 PM
1. Log in to your CallHippo dashboard.
2. Navigate to the “settings or gear” icon, on top right corner of the screen and then click on the “Plan Billi...
Mon, 29 Dec, 2025 3:29 PM
Global Connect in CallHippo
What is Global Connect?
Global Connect is a CallHippo feature that helps you make smarter international calls by showing you...
Tue, 30 Dec, 2025 12:29 PM
This guide is designed to help newly invited users (Agents) set up their CallHippo accounts quickly and easily. Once the owner sends the invitation, the Age...
Mon, 7 Jul, 2025 2:32 PM
If you receive a personal call on your mobile number while you're on an active CallHippo call using the mobile app, your phone will ring. The CallHippo ...
Tue, 21 Apr, 2026 5:43 PM
The On-Call Notes feature allows you to add and later update important details during a live call. This helps you document key information...
Mon, 7 Jul, 2025 2:41 PM
CallHippo allows agents to take manual notes during and after calls.
While being on a call, you can find the blank space on the dialer to add notes o...
Mon, 7 Jul, 2025 2:56 PM
What Is Smart Switch?
Smart Switch is an intelligent call-routing feature within CallHippo's virtual phone system. It empowers users to maintain unint...
Tue, 21 Apr, 2026 5:46 PM
Yes, CallHippo provides two helpful features to give you context about recent calls: Last Call Activity and Last Called By. These...
Mon, 7 Jul, 2025 3:04 PM
How do I enable/disable Voicemail Alert email notifications?
CallHippo allows you to receive email notifications when someone leaves you a voicemail. This...
Tue, 30 Dec, 2025 12:31 PM