FAQ

Default solution folder, feel free to edit or delete it.

What CallHippo feature defines #Increasescustomersatisfaction?
#Increasescustomersatisfaction Auto Answer Automated call answering is enabled, eliminating the need for the agent to manually answer the call a...
Fri, 21 Jul, 2023 4:48 PM
What CallHippo features define #Increasescompliance?
#Increasescompliance Hide Number from Agent Hiding the caller's number from the agent prevents the agent from seeing the number that is calling....
Mon, 7 Aug, 2023 12:15 PM
What CallHippo features define #increasesteamcollaboration?
#increasesteamcollaboration Tags Tags are used to categorize and organize data within a system. When applied to customer data, tags enable more effi...
Tue, 11 Jul, 2023 12:20 PM
What CallHippo features define #Increasescallconnectivity?
#Increasescallconnectivity Default Number  A default number is the main contact number for your company that will route you all outgoing calls if no...
Tue, 24 Oct, 2023 5:36 PM
What CallHippo features define #increasessecurity?
#increasessecurity Access Module The access module section allows granting or restricting access to the call system on a customized basis. You can p...
Tue, 11 Jul, 2023 12:20 PM
What CallHippo feature defines #controlscost?
#controlscost Price Cap Price caps limit how much businesses can charge for a product or service. It gives you predictable costs and control over your ...
Tue, 11 Jul, 2023 12:19 PM
What CallHippo feature defines #Spam-Prevention?
#Spam-Prevention Call Blocking Call blocking allows you to prevent calls from certain numbers from being recorded. You can block calls from private ...
Tue, 24 Oct, 2023 5:34 PM
How to integrate CallHippo with Amazon S3?
Here we will learn the steps to integrate CallHippo with Amazon S3. 1. Firstly we need to log into the CallHippo account and go to the integration...
Mon, 15 Jul, 2024 6:51 PM
How to integrate CallHippo with noCRM?
You can follow these steps to activate your noCRM integration with CallHippo Go to noCRM: Login to your noCRM Account. Click on the Profile icon...
Tue, 13 May, 2025 6:50 PM
What is the difference between Local Presence and Smart Switch?
Local Presence: Local Presence feature is when the number in your CallHippo dialer automatically switches according to the number you’re dialing. Ex. You ha...
Fri, 4 Aug, 2023 4:42 PM