FAQ
Default solution folder, feel free to edit or delete it.
We keep a $10 minimum recharge to ensure fair and transparent pricing which includes a fixed transaction fee. Smaller top-ups wou...
Thu, 22 Jan, 2026 8:56 PM
What is CallHippo? CallHippo is a cloud-based business phone system with virtual numbers, AI-powered tools, WhatsApp Business, and call analytics—...
Thu, 22 Jan, 2026 8:59 PM
Why Choose CallHippo Over Aircall? 🚀
What Is CallHippo?
CallHippo is an advanced cloud communication platform offering local & toll-free nu...
Tue, 30 Dec, 2025 12:44 PM
A welcome message is an initial greeting presented to callers when they connect with your business through a phone system. This message se...
Tue, 8 Jul, 2025 11:32 AM
Introduction:
As businesses scale globally, effective call routing becomes essential for delivering seamless customer experiences. CallHippo offers two po...
Tue, 8 Jul, 2025 11:38 AM
What is User Status? User Status indicates whether a user is available or unavailable on the dialer for any reason, such as "On Lunch," "In a...
Tue, 8 Jul, 2025 11:44 AM
How do I enable/disable Missed Call Alert notifications?
CallHippo gives you the flexibility to manage your call-related alerts efficiently, including mis...
Tue, 30 Dec, 2025 12:58 PM
How do I enable/disable SMS Alert notifications?
CallHippo allows you to manage how you receive alerts for important account activity, including SMS alert...
Tue, 30 Dec, 2025 1:01 PM
SMS (Short Message Service) and MMS (Multimedia Messaging Service) are essential tools in modern business communication, enabling organizations to engage wi...
Wed, 22 Apr, 2026 10:21 AM
This guide outlines the steps to delete SMS messages on the CallHippo web dialer. Step 1: Open your CallHippo Web Dialer:- https://dialer.callhippo.com/
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Tue, 8 Jul, 2025 2:06 PM