FAQ

Default solution folder, feel free to edit or delete it.

How to check the descriptions in Voice Broadcast Campaigns?
Steps to check the descriptions in Voice Broadcast are as follows- Step 1: Log in to the CallHippo dialer and click on the Broadcast. ...
Wed, 24 Nov, 2021 4:48 PM
What are Webhooks?
Webhooks are user-defined HTTP (Hypertext Transfer Protocol) call-backs. These call-backs may be maintained, modified, and managed by third-party users and ...
Mon, 1 Nov, 2021 1:30 PM
How to check the SMS status and send time from the activity feed?
Follow the steps given below to check the SMS status and send time from the activity feed :- Log in to your CallHippo Account. Click on Activity Feed...
Wed, 6 Oct, 2021 12:28 PM
How can we delete the teams that are not required?
Step 1: Login to your account (web.callhippo.com)          Step 2: Click on the Teams shown below.   Step 3: Click on the Delete icon to remove the...
Tue, 11 May, 2021 8:14 AM
What is Do Not Call (DNC)?
Do No Call selection can be done by the admin/owner only for the account. Step 1: Log into your CallHippo account https://web.callhippo.com/dashboard ...
Tue, 30 Apr, 2024 2:00 AM
How to disable/turn off Welcome Message?
This guide explains how to easily disable “Welcome Message” for a specific CallHippo phone number. Step 1: Log in to your CallHippo Dashboard https://web.c...
Mon, 26 Aug, 2024 10:12 PM
How to disable/turn off Call Queue?
To disable Call Queuing option, you need to follow these steps:   Step 1: Login to your Callhippo Account   Step 2: Click on Number >> Setti...
Tue, 11 May, 2021 8:40 AM
How to check the add-ons?
Below are the steps by which you can check the add-on: Login to your Callhippo Account (web.callhippo.com) Go to the Setting option> Your Plan. ...
Tue, 11 May, 2021 8:46 AM
What is the difference between allocating number to team and users?
In CallHippo, there is a benefit of assigning the same number to users or to a team working for the same process/department. We will explain to you the diff...
Tue, 18 May, 2021 7:34 AM
How to name the number of your CallHippo account?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Click on "Number and DID" on the left-hand side panel...
Tue, 6 Aug, 2024 9:26 PM