FAQ

Default solution folder, feel free to edit or delete it.

How to view call logs in dialer?
Step 1: Go to the dialer    Step 2: Click on the Menu icon on the top left corner      Step 3: Click on All calls/Inbox    Step 4: Cl...
Sun, 9 May, 2021 10:11 PM
How can you delete the users from your account?
Follow the below steps in order to delete users from your account:-  Log in to your CallHippo account Click on the Users section.   ...
Fri, 8 Oct, 2021 1:34 PM
How to check the descriptions in Voice Broadcast Campaigns?
Steps to check the descriptions in Voice Broadcast are as follows- Step 1: Log in to the CallHippo dialer and click on the Broadcast. ...
Wed, 24 Nov, 2021 4:48 PM
What are Webhooks?
Webhooks are user-defined HTTP (Hypertext Transfer Protocol) call-backs. These call-backs may be maintained, modified, and managed by third-party users and ...
Mon, 1 Nov, 2021 1:30 PM
How to check the SMS status and send time from the activity feed?
Follow the steps given below to check the SMS status and send time from the activity feed :- Log in to your CallHippo Account. Click on Activity Feed...
Wed, 6 Oct, 2021 12:28 PM
How can we delete the teams that are not required?
Step 1: Login to your account (web.callhippo.com)          Step 2: Click on the Teams shown below.   Step 3: Click on the Delete icon to remove the...
Tue, 11 May, 2021 8:14 AM
What is Do Not Call (DNC)?
Do No Call selection can be done by the admin/owner only for the account. Step 1: Log into your CallHippo account https://web.callhippo.com/dashboard ...
Tue, 30 Apr, 2024 2:00 AM
How to disable/turn off Welcome Message?
This guide explains how to easily disable “Welcome Message” for a specific CallHippo phone number. Step 1: Log in to your CallHippo Dashboard https://web.c...
Mon, 26 Aug, 2024 10:12 PM
How to disable/turn off Call Queue?
To disable Call Queuing option, you need to follow these steps:   Step 1: Login to your Callhippo Account   Step 2: Click on Number >> Setti...
Tue, 11 May, 2021 8:40 AM
How to check the add-ons?
Below are the steps by which you can check the add-on: Login to your Callhippo Account (web.callhippo.com) Go to the Setting option> Your Plan. ...
Tue, 11 May, 2021 8:46 AM