FAQ
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CallHippo allows agents to take manual notes during and after calls.
While being on a call, you can find the blank space on the dialer to add notes o...
Mon, 7 Jul, 2025 2:56 PM
What Is Smart Switch?
Smart Switch is an intelligent call-routing feature within CallHippo's virtual phone system. It empowers users to main...
Mon, 7 Jul, 2025 2:59 PM
Yes, CallHippo provides two helpful features to give you context about recent calls: Last Call Activity and Last Called By. These...
Mon, 7 Jul, 2025 3:04 PM
How do I enable/disable Voicemail Alert email notifications?
CallHippo allows you to receive email notifications when someone leaves you a voicemail. This...
Tue, 30 Dec, 2025 12:31 PM
We keep a $10 minimum recharge to ensure fair and transparent pricing which includes a fixed transaction fee. Smaller top-ups wou...
Thu, 22 Jan, 2026 8:56 PM
What is CallHippo? CallHippo is a cloud-based business phone system with virtual numbers, AI-powered tools, WhatsApp Business, and call analytics—...
Thu, 22 Jan, 2026 8:59 PM
Why Choose CallHippo Over Aircall? 🚀
What Is CallHippo?
CallHippo is an advanced cloud communication platform offering local & toll-free nu...
Tue, 30 Dec, 2025 12:44 PM
A welcome message is an initial greeting presented to callers when they connect with your business through a phone system. This message se...
Tue, 8 Jul, 2025 11:32 AM
Introduction:
As businesses scale globally, effective call routing becomes essential for delivering seamless customer experiences. CallHippo offers two po...
Tue, 8 Jul, 2025 11:38 AM
What is User Status? User Status indicates whether a user is available or unavailable on the dialer for any reason, such as "On Lunch," "In a...
Tue, 8 Jul, 2025 11:44 AM