FAQ
Default solution folder, feel free to edit or delete it.
What is CallHippo? CallHippo is a cloud-based business phone system with virtual numbers, AI-powered tools, WhatsApp Business, and call analytics—...
Thu, 22 Jan, 2026 8:59 PM
Why Choose CallHippo Over Aircall? 🚀
What Is CallHippo?
CallHippo is an advanced cloud communication platform offering local & toll-free nu...
Tue, 30 Dec, 2025 12:44 PM
A welcome message is an initial greeting presented to callers when they connect with your business through a phone system. This message se...
Tue, 8 Jul, 2025 11:32 AM
Introduction:
As businesses scale globally, effective call routing becomes essential for delivering seamless customer experiences. CallHippo offers two po...
Tue, 8 Jul, 2025 11:38 AM
What is User Status? User Status indicates whether a user is available or unavailable on the dialer for any reason, such as "On Lunch," "In a...
Tue, 8 Jul, 2025 11:44 AM
How do I enable/disable Missed Call Alert notifications?
CallHippo gives you the flexibility to manage your call-related alerts efficiently, including mis...
Tue, 30 Dec, 2025 12:58 PM
How do I enable/disable SMS Alert notifications?
CallHippo allows you to manage how you receive alerts for important account activity, including SMS alert...
Tue, 30 Dec, 2025 1:01 PM
SMS (Short Message Service) and MMS (Multimedia Messaging Service) are essential tools in modern business communication, enabling organizations to engage wi...
Wed, 22 Apr, 2026 10:21 AM
This guide outlines the steps to delete SMS messages on the CallHippo web dialer. Step 1: Open your CallHippo Web Dialer:- https://dialer.callhippo.com/
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Tue, 8 Jul, 2025 2:06 PM
What is the Leader board? Where can you find it?
The Leaderboard feature enables the admin to identify the top performer among all users or teammates base...
Tue, 30 Dec, 2025 1:17 PM