FAQ
Default solution folder, feel free to edit or delete it.
The Auto Answer feature automatically answers incoming calls from the auto dialer and CRM telephony in just 2 s...
Wed, 22 Apr, 2026 10:22 AM
A User Extension is a unique three-digit number assigned to each user or sub-user within your CallHippo account. It allows internal team m...
Sat, 12 Jul, 2025 5:22 PM
CallHippo allows you to download multiple call recordings at once—up to 100 recordings at a time—making it easy to manage and archive important conversation...
Sat, 12 Jul, 2025 6:29 PM
The Disclaimer feature in CallHippo allows users to play a pre-recorded message during a live call. This message—also called a disclaimer—...
Wed, 31 Dec, 2025 2:45 PM
The Contacts section in CallHippo makes it easy to organize and manage customer details in one place. You can quickly add a new contact by entering key info...
Sat, 12 Jul, 2025 6:41 PM
The Shared Inbox in CallHippo works much like an email inbox—but instead of messages, it brings together all your unseen call act...
Sat, 12 Jul, 2025 6:55 PM
If you're already logged in to your CallHippo account and want to update your password, you can do so easily from your general settings. Regula...
Wed, 31 Dec, 2025 2:55 PM
Knowing your current CallHippo plan and monitoring your available credits is essential for managing your usage, understanding feature access, and ensuring u...
Wed, 22 Apr, 2026 10:38 AM
If you're facing microphone issues with CallHippo, this guide will walk you through all possible causes and fixes—from browser permissions to system set...
Sat, 12 Jul, 2025 7:55 PM
The browser stores the data of sites you have recently been to in files called Cookies. These cookies are stored in cache memory for quick access, which hel...
Wed, 22 Apr, 2026 10:39 AM