FAQ
Default solution folder, feel free to edit or delete it.
If you don’t want your users to block/unblock the incoming calls from the Webapp and Web dialer, then you can follow the below-mentioned steps-
Step 1...
Fri, 28 Oct, 2022 7:30 AM
If the Owner doesn’t want their users to view and edit the Leaderboard then Owner can disable the rights from the Settings of the Callhippo.
Here are...
Fri, 28 Oct, 2022 7:35 AM
Internal Call Transfer-
Follow the steps given below:
Log in to your CallHippo Dialer.
Dial a number and during the ongoing call, click on the Fo...
Fri, 28 Oct, 2022 7:44 AM
Learn more about U.S. requirements for SMS messaging campaigns.
As part of the U.S. phone industry’s efforts to protect consumers and improve the deli...
Mon, 9 Jan, 2023 3:59 PM
Learn more about A2P 10DLC Campaigns, Trust Scores, and Rate Limits.
Campaigns are one of the key elements of the A2P 10DLC registration process and each ...
Tue, 27 Dec, 2022 5:47 PM
Learn how to verify your Toll-Free US/Canada numbers for messaging compliance.
Submit your US/Canada Toll-Free Number Verification here!
⚠️ Please n...
Tue, 27 Dec, 2022 5:40 PM
As part of the U.S. phone industry’s efforts to protect consumers and improve the delivery of legitimate text messages, organizations that send th...
Fri, 5 May, 2023 12:43 PM
Let's understand first, what is "User Status".
The “User Status” defines the logout/unavailability reasons of a user.
This feature allow...
Thu, 15 Feb, 2024 1:23 PM
What is User Status?
The “User Status” defines the logout/unavailability reasons of a user.
The "User Status report" provides a compr...
Wed, 14 Feb, 2024 4:00 PM
Setup Kylas CRM Account:
1- Log in to your Kylas CRM account.
2- Go to Settings and Move to integrations sections.
3- Now click on th...
Thu, 25 Jul, 2024 6:16 PM