FAQ

Default solution folder, feel free to edit or delete it.

How can the Owner not give access to the leaderboard?
If the Owner doesn’t want their users to view and edit the Leaderboard then Owner can disable the rights from the Settings of the Callhippo.  Here are...
Fri, 28 Oct, 2022 7:35 AM
What is Internal and External Call Transfer?
Internal Call Transfer- Follow the steps given below: Log in to your CallHippo Dialer. Dial a number and during the ongoing call, click on the Fo...
Fri, 28 Oct, 2022 7:44 AM
Campaign Registry Requirements for U.S. Texting
Learn more about U.S. requirements for SMS messaging campaigns. As part of the U.S. phone industry’s efforts to protect consumers and improve the deli...
Mon, 9 Jan, 2023 3:59 PM
A2P 10DLC - Campaigns, Trust Scores, and Rate Limits
Learn more about A2P 10DLC Campaigns, Trust Scores, and Rate Limits. Campaigns are one of the key elements of the A2P 10DLC registration process and each ...
Tue, 27 Dec, 2022 5:47 PM
Messaging Compliance for Toll-Free US/Canada Numbers
Learn how to verify your Toll-Free US/Canada numbers for messaging compliance. Submit your US/Canada Toll-Free Number Verification here! ⚠️ Please n...
Tue, 27 Dec, 2022 5:40 PM
How to register for an A2P Certificate to use SMS services?
    As part of the U.S. phone industry’s efforts to protect consumers and improve the delivery of legitimate text messages, organizations that send th...
Fri, 5 May, 2023 12:43 PM
How to manage dialer status for users?
What is User Status? User Status indicates whether a user is available or unavailable on the dialer for any reason, such as "On Lunch,"&...
Sat, 29 Mar, 2025 2:13 AM
What is User Status Report?
What is User Status?    The “User Status” defines the logout/unavailability reasons of a user. The "User Status report" provides a compr...
Wed, 14 Feb, 2024 4:00 PM
How to integrate CallHippo with Kylas CRM?
Setup Kylas CRM Account: 1- Log in to your Kylas CRM account.      2- Go to Settings and Move to integrations sections. ...
Mon, 24 Mar, 2025 3:28 PM
How to Send Downloaded report on email?
Here we will explore how to download a report and receive it via email. Now let's understand how to send downloaded reports via email. ...
Wed, 17 May, 2023 6:09 PM