CallHippo

If you are looking to activate your Salesforce integration with CallHippo, here are the steps you need to follow. The customer should have one of the belo...

Steps to perform in the Salesloft Account:  Step 1- Login to your Salesloft Account:  Step 2- Go to accounts.salesloft.com and Click on "Yo...

#improvescustomerexperience IVR and Welcome Messages Customize welcome messages and interactive voice response menus to greet callers and direct the...

#Increasesagentproductivity Call Queue A call queue holds incoming calls until an agent can handle them. Callers wait in the queue and are connected...

#reducemissedcalls Allocate Users/Teams Allocating users and teams allows you to assign agents and agent teams to specific call queues. Only allocat...

#increasesleads Website Call Button A website call button allows website visitors to click to call your company. The button can contain text lik...

Allocate Numbers Allocate numbers allows you to assign multiple contact numbers to a user. Incoming calls to those numbers will be routed to that user. Us...

#Increasescustomersatisfaction Auto Answer Automated call answering is enabled, eliminating the need for the agent to manually answer the call a...

#Increasescompliance Hide Number from Agent Hiding the caller's number from the agent prevents the agent from seeing the number that is calling....

#increasesteamcollaboration Tags Tags are used to categorize and organize data within a system. When applied to customer data, tags enable more effi...