FAQ

Default solution folder, feel free to edit or delete it.

How to setup CallHippo Telephony in Salesforce?
Please follow below steps to configure CallHippo telephony in your salesforce CRM. Make sure you have active Saleforce integration with CallHippo ...
Thu, 12 Oct, 2023 6:08 PM
What is Smart DID Routing and How to enable it?
Smart DID Routing is an algorithm created to auto-switch "From Number" on the basis of calls completion ratio in "Calling To Country". ...
Tue, 24 Oct, 2023 5:30 PM
What is Speed To Dial? How to use it?
Speed to Dial is an automated calling feature that instantly initiates outbound calls when a new lead or contact is added or updated in a CRM. It e...
Wed, 26 Mar, 2025 6:36 PM
SHAKEN/STIR Registration on CallHippo
We have launched SHAKEN/STIR section within CallHippo, prevent caller ID spoofing, a tactic used by scammers to hide their identity. This registration will ...
Mon, 23 Oct, 2023 3:35 PM
What is Auto-Rotate and How to enable it?
Auto-Rotate is a feature  that prevent number spamming by automatically cycling through "From" numbers, ensuring call quality an...
Tue, 17 Sep, 2024 5:22 PM
What is Website Callback Button and How to enable it?
A website callback button, also known as a "call back" or "request a call" button, is a feature on a website that lets visitors ask for ...
Mon, 2 Sep, 2024 7:24 PM
How to Clone User's Setting?
Now save your time and clone your existing number's configurations to newly added number. 1- Login to CallHippo Dashboard. 2. Go to "...
Thu, 26 Oct, 2023 3:41 PM
What is call disposition?
What is Call Disposition? Call disposition refers to the outcome or result of a phone call, typically recorded or categorized for tracking and analysis pu...
Mon, 20 May, 2024 10:25 PM
How to integrate OneLogin SSO with CallHippo?
Activate OneLogin Integration with CallHippo: 1) Log in to your CallHippo account. 2) Navigate to the side menu and click on Integrations. 3)...
Wed, 30 Oct, 2024 5:40 PM
How to integrate Bullhorn with CallHippo?
Steps to perform in the Bullhorn Account:  Log in to your Bullhorn account.  Need to collect the Client ID and Client Secret from the Bullhorn ac...
Tue, 2 Apr, 2024 2:56 PM