FAQ

Default solution folder, feel free to edit or delete it.

Troubleshooting steps if having call quality issues.
Here are a few steps: Step 2: Try to switch internet connection and try another call- If you’re using a wifi network then switch to th...
Wed, 22 May, 2024 11:24 PM
How to send SMS?
Need to send a quick text message? CallHippo's Web Dialer lets you do it in two ways: Method 1: Sending Directly from the Dialer Step 1: Log...
Mon, 2 Sep, 2024 7:18 PM
When i call “Error Outgoing Call Price Limit” is coming up
This Error Popus up when you have crossed Your call limit or you have not setup your monthly limit to fix this kindly follow the step below  Login...
Fri, 24 Jun, 2022 12:59 PM
How to Download SMS logs?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Click "SMS/MMS logs" in the left-hand side panel. ...
Sat, 17 Aug, 2024 7:18 PM
How can I download call recordings ?
Need to grab a copy of a past call? CallHippo lets you download recordings in a flash. Here's how: Step 1: Log in to your CallHippo Dashboard https://...
Tue, 3 Sep, 2024 8:08 PM
Not able to access the dashboard due to "Payment due" error after login.
If a user didn’t make a payment or payment due then your account will be blocked and you will be able to login but can only be able to view the Plan and B...
Mon, 27 Jun, 2022 3:17 PM
Getting the error of "account is not verified".
When you sign up with the callhippo then you have to verify your account. If you try to purchase the number or plan, you will shown th...
Mon, 27 Jun, 2022 3:19 PM
How to turn on Auto Answer for incoming calls??
To turn on Auto Answer for incoming calls, Kindly follow the below-mentioned steps Step 1: Login to CallHippo Dialer ->User Profile  ...
Tue, 28 Jun, 2022 5:29 PM
Bitrix24 - CallHippo integration
If you are looking to activate your Bitrix24 integration with CallHippo, here are the steps you need to follow. Setup Bitri...
Fri, 8 Nov, 2024 5:24 PM
How to integrate Keap with CallHippo
In your CallHippo account 1. log in to your CallHippo account. 2. Go to the left sidebar menu and click on Integrations. 3. Select Keap and click on C...
Thu, 25 Aug, 2022 4:49 PM