FAQ

Default solution folder, feel free to edit or delete it.

Understanding “Anonymous Caller IDs” in Incoming Calls
When you receive a call that displays “Anonymous” or “Private Number” instead of a phone number, it can raise questions, especially if you're expecting ...
Thu, 3 Jul, 2025 10:24 AM
“Hide Customer’s Number” or “Number Masking” feature
What is Hide Customer's Number? Hide Customer's Number, also known as Number Masking, is a privacy-focused feature that allows the owner ...
Thu, 3 Jul, 2025 12:36 PM
Campaign Lists: Quick Setup Guide
If you're using CallHippo’s Power Dialer or Predictive Dialer, one essential feature you'll come across is the C...
Thu, 3 Jul, 2025 12:44 PM
Voicemail: Masterguide
Table of Contents Introduction What Is Voicemail and Why It Matters for Your Business? Real-Life Example: Voicemail in Action When Are Voice...
Thu, 3 Jul, 2025 1:24 PM
CallHippo Dialer: Overview, Benefits & User Guide
Table of Contents: What is the CallHippo dialer? Benefits of CallHippo dialer How to open the CallHippo dialer? Steps to log out of the Cal...
Thu, 3 Jul, 2025 1:48 PM
Call Forwarding or Forward-to-Device feature
Introduction Call Forwarding, or the Forward-to-Device feature, allows you to automatically route incoming calls on your CallHippo numbe...
Thu, 3 Jul, 2025 2:26 PM
How to Configure Your Browser for Optimal Use with CallHippo
At CallHippo, we aim to deliver a seamless and high-quality calling experience powered by cloud telephony and WebRTC technology. For this, your browser setu...
Thu, 3 Jul, 2025 3:13 PM
Call Reminder: Masterguide
What is Call Reminder? Staying on top of follow-ups and scheduled calls is essential for productive and timely communication. CallHippo’s Cal...
Thu, 3 Jul, 2025 4:18 PM
What is VoIP? A Beginner’s Guide to Internet Calling and the Rise of SaaS in Telephony
What is VoIP? VoIP stands for Voice over Internet Protocol. Simply put, it’s a technology that lets you make voice calls using the inter...
Thu, 3 Jul, 2025 4:25 PM
CallHippo’s Pricing Page: Guide to navigate and choose the correct plan
If you’re new to VoIP (Voice over Internet Protocol) services, navigating pricing pages and understanding which plan fits your business can feel overwhelmin...
Thu, 3 Jul, 2025 5:22 PM