FAQ
Default solution folder, feel free to edit or delete it.
There can be many scenarios which can lead to account blocking.
Scenario 1: If a user tries to login and enters the wrong password 3 times then y...
Fri, 24 May, 2024 10:28 PM
When to refer to this FAQ ?
When FTD is on but incoming call is not getting forwarded to FTD number.
Steps to Follow
Check us...
Thu, 28 Apr, 2022 1:08 PM
When to refer to this FAQ ?
When user is not getting invoices in the email .
Steps to Follow
Check if mail send is YES from charg...
Thu, 28 Apr, 2022 1:12 PM
Go to Facebook Business Security Center
Click here to go to Facebook Business Security Center.
As you can see in the image on the right, the 'S...
Tue, 24 May, 2022 1:45 PM
What is CNAM?
Caller ID Name (CNAM) is a service used in telephone networks to provide the name of the calling party. The name can be a business or pe...
Wed, 22 May, 2024 11:24 PM
Troubleshoot steps for incoming call issues.
If any specific user is unable to receive the incoming call kindly follow the steps below to troubleshoo...
Thu, 23 Jun, 2022 12:28 PM
Troubleshoot steps if team is not getting incoming calls
If the Team is unable to receive incoming calls kindly follow the steps below to troubleshoo...
Wed, 22 Jun, 2022 4:26 PM
Troubleshoot steps for outgoing calls.
If you are unable to call a specific number kindly check the below-mentioned points
Please Ensure ...
Wed, 22 Jun, 2022 4:36 PM
Troubleshoot steps if you’re unable to connect the outgoing call to a specific country.
Login to the Callhippo dashboard -> Setting -> Rest...
Thu, 23 Jun, 2022 12:32 PM
Here are a few steps:
Step 2:
Try to switch internet connection and try another call-
If you’re using a wifi network then switch to th...
Wed, 22 May, 2024 11:24 PM