FAQ

Default solution folder, feel free to edit or delete it.

What are the network requirements to use CallHippo?
Making calls with CallHippo should be a breeze! To ensure your calls are smooth and sound fantastic, here's a breakdown of what your network needs: Ba...
Tue, 3 Sep, 2024 8:29 PM
What type of headphones should I use?
Please test the microphone before starting to use the same for calls. Yes, users can use the Bluetooth headset. You can use a 3.5mm headset or Bluetooth...
Wed, 24 Nov, 2021 5:20 PM
What type of earphone jack is supported by CallHippo?
Please test the microphone before starting to use the same for calls. Yes, users can use the Bluetooth headset. You can use a 3.5mm headset or Bluet...
Wed, 24 Nov, 2021 5:21 PM
Why my microphone is not working with CallHippo?
Network Requirements Minimum 16kbps per agent per call. You can gauge your network connectivity using any of the best recommended online speed test ...
Wed, 6 Mar, 2019 4:43 PM
Can a user use a Bluetooth headset with CallHippo?
Please test the microphone before starting to use the same for calls. Yes, users can use the Bluetooth headset. You can use a 3.5mm headset or Bluetooth...
Wed, 24 Nov, 2021 5:22 PM
How do I change E-mail of my CallHippo account?
How do I change the Email of my CallHippo account? Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step ...
Mon, 4 Nov, 2024 5:37 PM
How can I check/update my billing details?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on the pr...
Tue, 26 Mar, 2024 10:58 PM
Where can I see the payment/billing history?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on the pr...
Sat, 1 Jun, 2024 8:59 PM
How can I check my due payments?
Fri, 18 Feb, 2022 1:33 PM
How can I download past invoices from the dashboard?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on the dr...
Sat, 1 Jun, 2024 8:32 PM