FAQ

Default solution folder, feel free to edit or delete it.

What type of earphone jack is supported by CallHippo?
Please test the microphone before starting to use the same for calls. Yes, users can use the Bluetooth headset. You can use a 3.5mm headset or Bluet...
Wed, 24 Nov, 2021 5:21 PM
Why my microphone is not working with CallHippo?
Network Requirements Minimum 16kbps per agent per call. You can gauge your network connectivity using any of the best recommended online speed test ...
Wed, 6 Mar, 2019 4:43 PM
Can a user use a Bluetooth headset with CallHippo?
Please test the microphone before starting to use the same for calls. Yes, users can use the Bluetooth headset. You can use a 3.5mm headset or Bluetooth...
Wed, 24 Nov, 2021 5:22 PM
How do I change E-mail of my CallHippo account?
How do I change the Email of my CallHippo account? Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step ...
Mon, 4 Nov, 2024 5:37 PM
How can I check/update my billing details?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on the pr...
Tue, 26 Mar, 2024 10:58 PM
Where can I see the payment/billing history?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on the pr...
Sat, 1 Jun, 2024 8:59 PM
How can I check my due payments?
Fri, 18 Feb, 2022 1:33 PM
How can I download past invoices from the dashboard?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on the dr...
Sat, 1 Jun, 2024 8:32 PM
How can I add a custom email address for invoices?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on the dr...
Sat, 1 Jun, 2024 8:37 PM
How can I get the copies of all the invoices to another email address?
If you want the Invoice to be shared to an e-mail address that is not an admin user, you can achieve it by following the below steps:    Log In to the...
Fri, 1 Oct, 2021 1:13 PM