FAQ
Default solution folder, feel free to edit or delete it.
The Audit Logs section in CallHippo provides a comprehensive record of all user activities and administrative actions performed within yo...
Sat, 12 Jul, 2025 6:23 PM
A post-call survey is a mechanism that allows businesses to gather immediate feedback from customers following an interaction. Typically conducted through I...
Fri, 28 Mar, 2025 5:47 PM
What is Call Tagging?
Call tagging is a feature that allows businesses to categorize and label calls with specific tags or keywords. This helps in organiz...
Fri, 28 Mar, 2025 5:54 PM
CallHippo provides detailed call reports that track the total call history of all users within an account. These reports can be automatically sent via email...
Fri, 28 Mar, 2025 5:58 PM
What is Voice Broadcasting?
Voice broadcasting is a communication technology that enables businesses to send pre-recorded voice messages to a large number...
Fri, 28 Mar, 2025 7:06 PM
Why Do You Need to Retrieve Call Details? (Use Cases)
Call Follow-ups – Check past call details before reconnecting with a customer.
Iss...
Fri, 28 Mar, 2025 7:10 PM
What is Number Porting?
Number porting, also known as phone number portability, allows businesses to transfer their existing phone numbers from one servic...
Fri, 27 Jun, 2025 11:49 AM
1. Definition
Welcome Message: A pre-recorded greeting plays when a caller dials your business number before the call is connected to an agent o...
Mon, 31 Mar, 2025 12:29 PM
Power Dialer vs. Parallel Dialer vs. Speed to Dial
Feature
Power Dialer
Parallel Dialer
Speed to Dial
...
Wed, 11 Jun, 2025 6:19 PM
CallHippo allows quick integration with 100+ software like CRM, helpdesks, communications etc.
Once you integrate your CRM, all your CRM contacts get syn...
Wed, 24 Nov, 2021 4:14 PM