FAQ
Default solution folder, feel free to edit or delete it.
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard
Step 2: Click on "User & Performance" in the left-hand si...
Mon, 4 Mar, 2024 11:08 PM
What is a REST API Key?
A REST API Key is a unique authentication token that allows users to securely connect CallHippo with other appli...
Mon, 31 Mar, 2025 12:31 PM
Machine detection is a feature that identifies whether a call is answered by a human or an automated system (such as a voicemail or an answering machine). I...
Fri, 28 Mar, 2025 12:43 AM
Setting up Typeform account:
Log in to your Typeform account.
Click on the select your workspace and click on New typeform card.
Click...
Mon, 15 Jul, 2024 1:52 PM
If You are looking to integrate Slack with CallHippo then follow the below shown steps.
Notes
Who Can Integrate: Any CallHippo user with...
Mon, 12 May, 2025 6:52 PM
Concurrent calls refer to the number of calls your team can handle at the same time, both incoming and outgoing, using CallHippo.
With CallHipp...
Sat, 12 Jul, 2025 7:27 PM
To help you stay informed, CallHippo shares important updates directly within your dashboard. Whether it's a new feature release, bug fix, product enhan...
Sat, 12 Jul, 2025 7:24 PM
Business Hours of Number: What is it and how to use it?
This feature helps you manage customer expectations, reduce missed calls, and ensure smooth co...
Wed, 2 Jul, 2025 1:04 PM
Call Tags is a label that you can create and assign to calls or contacts for easy categorization, filtering, and retrieval. Tags help in organizing...
Sat, 29 Mar, 2025 2:11 AM
Webhooks are a way for two different applications to talk to each other automatically when something happens. They help you connect CallHippo with other too...
Sat, 12 Jul, 2025 7:39 PM