FAQ

Default solution folder, feel free to edit or delete it.

How do I change E-mail of my CallHippo account?
How do I change the Email of my CallHippo account? Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Naviga...
Mon, 29 Apr, 2024 8:41 PM
How can I check/update my billing details?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on the pr...
Tue, 26 Mar, 2024 10:58 PM
How can I change my billing address?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on the “P...
Mon, 29 Apr, 2024 8:48 PM
Where can I see the payment/billing history?
Changing the Billing and Payment details are very easy! Just follow these simple steps: Log in to the CallHippo Account.  Click on the User name (o...
Mon, 1 Nov, 2021 3:57 PM
How can I check my due payments?
Fri, 18 Feb, 2022 1:33 PM
How can I download past invoices from the dashboard?
Users can check their past invoices and bills payment history of CallHippo usage in the Plan and Billing. Follow the steps to check your Invoices- Step1...
Mon, 11 Apr, 2022 7:13 PM
How can I add a custom email address for invoices?
If you want the invoice to be shared to an email address that is not an admin user, you can achieve it by following the following steps:- Log in to the...
Mon, 1 Nov, 2021 1:34 PM
How can I get the copies of all the invoices to another email address?
If you want the Invoice to be shared to an e-mail address that is not an admin user, you can achieve it by following the below steps:    Log In to the...
Fri, 1 Oct, 2021 1:13 PM
Where can I see the SMS cost and status in the dashboard?
For each country, there are different SMS charges and could be sent nationally only. It is one way to convey some important information through a me...
Tue, 2 Nov, 2021 2:28 PM
How can I set the custom notifications?
Mon, 21 Mar, 2022 7:08 PM