FAQ
Default solution folder, feel free to edit or delete it.
To set a default country code in CallHippo, follow these steps:
Log in to Your CallHippo Account: Access your CallHippo dialer using your credent...
Fri, 28 Mar, 2025 2:33 PM
Custom Hours – The user will receive calls only in available hours, else the calls will
go to voicemail.
Always Open – If you want to ...
Fri, 11 Dec, 2020 12:42 PM
Managing your contacts in CallHippo involves importing them into the system and exporting them when needed. Here's how you can do both:
Step 1:&am...
Fri, 28 Mar, 2025 2:22 PM
To switch between different phone numbers in your CallHippo dialer, follow these steps:
Log into Your CallHippo Account: Login to your callhippo dialer...
Fri, 28 Mar, 2025 2:44 PM
If you're using CallHippo and come across a feature that's a bit tricky, you can simply find help in the "Need Help" section. There, you...
Mon, 26 Aug, 2024 9:58 PM
If you have a US toll-free number and someone calls you from a US number, your caller won’t get charged. However, your credits/free minutes might get deduct...
Mon, 4 Jan, 2021 1:36 PM
Audit Logs” section provides a detailed record of activities performed within the account.
Here’s how to access it: Step 1: Log in to your CallHippo D...
Mon, 26 Aug, 2024 10:00 PM
The Shared Inbox is similar to a regular message inbox. However, It displays all your unseen call logs from the dialer, including:
Missed calls
Voi...
Mon, 26 Aug, 2024 10:02 PM
A post-call survey is a mechanism that allows businesses to gather immediate feedback from customers following an interaction. Typically conducted through I...
Fri, 28 Mar, 2025 5:47 PM
What is Call Tagging?
Call tagging is a feature that allows businesses to categorize and label calls with specific tags or keywords. This helps in organiz...
Fri, 28 Mar, 2025 5:54 PM