FAQ

Default solution folder, feel free to edit or delete it.

How to create a team?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Click on "User & Performance" in the left-hand si...
Mon, 4 Mar, 2024 11:08 PM
How to Generate the REST API Key in CallHippo?
What is a REST API Key? A REST API Key is a unique authentication token that allows users to securely connect CallHippo with other appli...
Mon, 31 Mar, 2025 12:31 PM
What is Machine Detection?
Machine detection is a feature that identifies whether a call is answered by a human or an automated system (such as a voicemail or an answering machine). I...
Fri, 28 Mar, 2025 12:43 AM
How to integrate Typeform with CallHippo
Setting up Typeform account: Log in to your Typeform account. Click on the select your workspace and click on New typeform card. Click...
Mon, 15 Jul, 2024 1:52 PM
How to integrate Slack with CallHippo?
If You are looking to integrate Slack with CallHippo then follow the below shown steps. Notes Who Can Integrate: Any CallHippo user with...
Mon, 12 May, 2025 6:52 PM
What Are Concurrent Calls and How Do They Benefit Your Business?
Concurrent calls refer to the number of calls your team can handle at the same time, both incoming and outgoing, using CallHippo. With CallHipp...
Sat, 12 Jul, 2025 7:27 PM
CallHippo Notifications and Updates
To help you stay informed, CallHippo shares important updates directly within your dashboard. Whether it's a new feature release, bug fix, product enhan...
Sat, 12 Jul, 2025 7:24 PM
Business Hours of Number: What is it and how to use it?
Business Hours of Number: What is it and how to use it? This feature helps you manage customer expectations, reduce missed calls, and ensure smooth co...
Wed, 2 Jul, 2025 1:04 PM
What is call tag? How to create custom call tags?
Call Tags is a label that you can create and assign to calls or contacts for easy categorization, filtering, and retrieval. Tags help in organizing...
Sat, 29 Mar, 2025 2:11 AM
What are Webhooks?
Webhooks are a way for two different applications to talk to each other automatically when something happens. They help you connect CallHippo with other too...
Sat, 12 Jul, 2025 7:39 PM