FAQ

Default solution folder, feel free to edit or delete it.

How can I set the number as default number for outgoing calls?
 Select one number which should be your default number for calling purposes. If you want to set the default number then follow these steps- Log in t...
Tue, 2 Nov, 2021 2:52 PM
Can I set a number as default number for making calls from SIP phone?
Yes, users can select the default number for making calls from SIP phones. Once you have allocated the number as a default number then the system will alway...
Tue, 2 Nov, 2021 2:54 PM
How to set-up outgoing call price limit?
This feature has been developed by keeping in mind that the Agents might not be aware of the per-minute calling cost of all the countries. Additionally, as ...
Tue, 2 Nov, 2021 2:56 PM
How can I restrict the Agent to call the countries with high prices?
This feature has been developed by keeping in mind that the Agents might not be aware of the per-minute calling cost of all the countries. Additionally, as ...
Tue, 2 Nov, 2021 2:58 PM
What is Magic link?
A Magic Link is an alternative way with which one can directly log into his/her account if he is not able to log in with the password or has forgotten the p...
Thu, 24 Nov, 2022 6:59 PM
How can I generate the Magic link?
If you're unable to log in with your password or forgot it, use a Magic Link for quick access. Step 1: Log in to your CallHippo Dashboard https://...
Mon, 19 Feb, 2024 11:14 PM
How to enable Audio Permissions in your Browser?
For MacBook and Windows:  Click on the “Lock” icon on the top-left corner of your Google Chrome browser.  Click on the “Site Settings” button in th...
Wed, 24 Nov, 2021 5:26 PM
How to Hard Reload Dialer in Google Chrome browser?
To perform a hard reload, users can use keyboard shortcuts or browser options. For Windows users, pressing Ctrl+R, Ctrl+Shift+R, or Ctrl+F5 achieves this. F...
Tue, 26 Mar, 2024 11:05 PM
How to Hard Reload the dialer in Google Chrome browser in MacBook?
For MacBook and Windows:  Click on the “Lock” icon on the top-left corner of your Google Chrome browser. Make sure that the “Microphone”, “Noti...
Wed, 24 Nov, 2021 5:29 PM
How to add multiple contacts?
You can add multiple numbers in a single contact. The steps are as follows: Open the CallHippo Dialer Open the Menu section  ...
Fri, 1 Oct, 2021 12:50 PM