CallHippo

Step 1: Log in to Your CallHippo dialer - https://dialer.callhippo.com/dial Step 2: Navigate to the 'Contacts' Section: In t...

CallHippo allows you to customize the ringing time for incoming calls, letting you decide how long a call should ring before going to voicemail or disconnec...

Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Click on "Number and DID" on the left-hand side panel...

For MacBook and Windows:  Click on the “Lock” icon on the top-left corner of your Google Chrome browser. Make sure that the “Microphone”, “Notifica...

Step 1: Log into your CallHippo dialer https://dialer.callhippo.com/dial Step 2: On the left-hand side of the dialer, tap the icon consisting of three...

Only the admin account can provide the module rights to the sub-users. If sub-users want to see the activity feed as per the allocated num...

You can create teams in CallHippo to efficiently redirect incoming calls to multiple agents.  Calls can be cascaded in three different ways:&...

A telephony service provider is nothing but the software interface to a physical telephony device that can be accessed programmatically to perform actions s...

A single message can accommodate up to 1600 characters. However, the cost of an SMS is calculated based on 160 characters per SMS, which means if you sen...

You can check the user productivity by using the Reports section on the dashboard that will give you an overview of the User status to check the login hours...