FAQ
Default solution folder, feel free to edit or delete it.
The steps to change the email address of the sub-user are:
Step 1. Click on User menu
Step 2. Go to Profile
Step 3. Edit email ...
Tue, 9 Jul, 2024 12:51 AM
You can add multiple numbers in a single contact. The steps are as follows:
Open the CallHippo Dialer
Open the Menu section
...
Fri, 1 Oct, 2021 12:50 PM
CallHippo allows you to customize the ringing time for your incoming calls. You can decide how many times you want an incoming call to ring before sending t...
Mon, 1 Nov, 2021 4:09 PM
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard
Step 2: Click on "Number and DID" on the left-hand side panel...
Tue, 9 Jul, 2024 12:51 AM
For MacBook and Windows:
Click on the “Lock” icon on the top-left corner of your Google Chrome browser.
Make sure that the “Microphone”, “Notifica...
Wed, 24 Nov, 2021 5:30 PM
Step 1: Log into your CallHippo dialer https://dialer.callhippo.com/dial
Step 2: On the left-hand side of the dialer, tap the icon consisting of three...
Tue, 9 Jul, 2024 12:49 AM
Only the admin account can provide the module rights to the sub-users.
If sub-users want to see the activity feed as per the allocated num...
Tue, 2 Nov, 2021 3:09 PM
You can create teams so that you can redirect the incoming calls to several agents which can be cascaded in the three orders Simultaneously, Fixed and Roun...
Mon, 18 Apr, 2022 6:02 PM
A telephony service provider is nothing but the software interface to a physical telephony device that can be accessed programmatically to perform actions s...
Wed, 24 Nov, 2021 5:32 PM
A single message can accommodate up to 1600 characters. However, the cost of an SMS is calculated based on 160 characters per SMS, which means if you sen...
Sat, 17 Aug, 2024 5:07 PM