CallHippo

If you’ve already created a Team in your CallHippo account and need to expand it, you can easily add more members at any time. Whether you're onboarding...

Skill-Based Routing in CallHippo allows you to direct incoming calls to the most suitable team based on the caller's selection and the team’s area of ex...

In CallHippo, you can create and manage multiple teams by adding sub-users under the Teams section. To ensure client calls are always answ...

 With Call Status Report, you will now be able to view the status of all the calls including the total calls made, right on your screen. If the call is ...

Setting up a holiday-specific greeting or voicemail in CallHippo ensures that your callers receive appropriate messages during holidays or office closures....

CallHippo lets you assign different roles to users and set up reporting relationships to create a clear team hierarchy. This helps you manage teams under on...

When to refer to this FAQ? When FTD is on but incoming call is not getting forwarded to FTD number.  Steps to Follow ...

When to refer to this FAQ? When user is not getting invoices in the email.  Steps to Follow Check if mail send is YES fro...

What is CNAM? Caller ID Name (CNAM) is a service used in telephone networks to provide the name of the calling party. The name can be a business or pe...

Here are a few steps: Step 2: Try to switch internet connection and try another call- If you’re using a wifi network then switch to th...