FAQ
Default solution folder, feel free to edit or delete it.
CallHippo allows you to customize the ringing time for your incoming calls. You can decide how many times you want an incoming call to ring before sending t...
Mon, 1 Nov, 2021 4:09 PM
For MacBook and Windows:
Click on the “Lock” icon on the top-left corner of your Google Chrome browser.
Make sure that the “Microphone”, “Notifica...
Wed, 24 Nov, 2021 5:30 PM
The steps are as follows:
Open the CallHippo Dialer
Open the Menu section
Click on ‘All Calls/Inbox’ section
Then ...
Fri, 8 Oct, 2021 1:46 PM
Only the admin account can provide the module rights to the sub-users.
If sub-users want to see the activity feed as per the allocated num...
Tue, 2 Nov, 2021 3:09 PM
You can create teams so that you can redirect the incoming calls to several agents which can be cascaded in the three orders Simultaneously, Fixed and Roun...
Mon, 18 Apr, 2022 6:02 PM
A telephony service provider is nothing but the software interface to a physical telephony device that can be accessed programmatically to perform actions s...
Wed, 24 Nov, 2021 5:32 PM
A single message can accommodate up to 1600 characters. However, the cost of an SMS is calculated based on 160 characters per SMS, which means if you send a...
Mon, 11 Oct, 2021 1:01 PM
CallHippo allows businesses to monitor user productivity with the help of a wide range of data analytics and reports that you can generate from the system. ...
Fri, 11 Sep, 2020 9:20 AM
Follow the steps given below to change your username:-
Log in to your CallHippo Account.
Click on Users on the left menu panel.
...
Mon, 11 Oct, 2021 1:07 PM
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard
Step 2: Click on "Number and DID" in the left-hand side panel...
Mon, 19 Feb, 2024 9:06 PM