FAQ

Default solution folder, feel free to edit or delete it.

How Can a Admin Edit a Sub-User's First and Last Name?
Changing a username in CallHippo may be necessary for various reasons, such as reflecting a legal name change, correcting typographical errors, or aligning ...
Fri, 28 Mar, 2025 1:06 AM
How to delete a number?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Click on "Number and DID" in the left-hand side panel...
Mon, 19 Feb, 2024 9:06 PM
How to modify or delete a contact from the dialer?
To modify or delete a contact from the CallHippo dialer using the latest user interface, follow these steps: Step 1: Log In to Your CallHippo Account: Acc...
Fri, 28 Mar, 2025 2:02 PM
How to delete a user?
Step 1: Log into your CallHippo account https://web.callhippo.com/dashboard Step 2: Navigate to Users & Performance in the left menu, and then cli...
Tue, 9 Jul, 2024 12:49 AM
Why is setting the correct Number/User Time Zone important?
Setting the correct number or user time zone in CallHippo is important for: Accurate Call Scheduling – Ensures calls are mad...
Fri, 28 Mar, 2025 2:05 PM
How to clear the browsing history in Google Chrome?
Here’s how you can clear your browsing history in Google Chrome with step-by-step instructions and screenshots. For PC...
Fri, 28 Mar, 2025 2:31 PM
Virtual numbers and third-party verification
Virtual numbers might not be considered as valid numbers by certain third party applications/merchants. This is solely on their discretion whether or not th...
Tue, 24 Nov, 2020 6:18 PM
What is User Availability?
User Availability feature helps account owners to set custom hours for the specific time/shift for the users in which they will be able to receive the incom...
Tue, 9 Jul, 2024 12:49 AM
How to check Available Credits for your account?
You can also check the calling credit details directly from the dashboard's left-hand side, attached a screenshot for your reference. You can als...
Tue, 9 Jul, 2024 12:49 AM
How to View Recurring Minutes in Your Current Plan?
To check your 'Available Minutes' in CallHippo's dashboard, follow these steps: Log In to Your CallHippo Account: Visit the CallHi...
Fri, 28 Mar, 2025 2:38 PM