CallHippo

If you’ve created teams in CallHippo that are no longer needed, it’s a good idea to clean them up to keep your account organized and easy to manage. This ar...

The Do Not Call (DNC) feature in CallHippo allows you to block specific phone numbers to prevent unwanted communication. This feature helps protect your tea...

What Does Number Allocation Mean in CallHippo? Number allocation in CallHippo refers to assigning a virtual phone number to either an individual user (age...

In a busy communication environment, managing multiple phone numbers can become challenging—especially when your team is handling calls across various depar...

CallHippo provides a flexible way for admins to manage access to call recordings, helping maintain privacy, security, and compliance within your organizatio...

Compliance Call Recording is the process of ensuring that the recording of phone calls is legally compliant with various state and international laws and re...

Here are the steps to enable Compliance Call Recording -    Step 1: Login to your account (web.callhippo.com)   Step 2: Go to the Settings on the...

What is the “Price Cap” or “Outgoing Call Price Limit” feature? Price Cap is a cost-control feature that allows VoIP account owners or admins to set a max...

In CallHippo, only Owner accounts can control which sub-users are allowed to download call reports from the dashboard. This permission ensures that sensitiv...

Live Calls is a feature in CallHippo that allows Admin users to monitor real-time call activities on the dashboard. This feature provides an overview of ong...