FAQ

1. Important Information to Know Before Adding a User to Your Account Seat Charges: Please note that 1 user utilizes 1 seat in your account, whic...

Here’s a detailed explanation of the differences between Local Numbers, National Numbers, Mobile Numbers, and Toll-Free Numbers as per CallHippo: 1. L...

Please refer to the steps below to change the number of seats in your account. 1. Log in to your CallHippo dashboard. 2. Navigate to the “settings or ...

Contents in this article: What is call recording? How to enable call recording? Pause/Resume call recording feature. How to enable the paus...

Updating your card details or payment method ensures your plan renews automatically without any interruptions. This helps avoid service disruptions due to f...

Introduction: Accessing your past invoices through the CallHippo dashboard is a quick and convenient way to keep track of your billing history. Whe...

If you've forgotten your CallHippo password or simply want to update it for security reasons, resetting your password is a quick and easy process. Wheth...

What is MMS? MMS (Multimedia Messaging Service) is a messaging technology that allows users to send and receive messages containing multimedia...

Understanding “Anonymous Caller IDs” in Incoming Calls Sometimes, incoming calls may show “Anonymous,” “Private Number,” or “Unknown Caller”&...

What is Hide Customer's Number? Hide Customer's Number, also known as Number Masking, is a privacy-focused feature that allows the owner ac...