FAQ
Default solution folder, feel free to edit or delete it.
Accidentally deleted a number. Or did your number get released after account cancellation?
Good news! You can restore your number within...
Sat, 27 Dec, 2025 12:25 AM
What are add-ons?
Add-ons are additional features that can be added to your CallHippo plan to enhance your account's capabilities. These features are ...
Sat, 27 Dec, 2025 12:21 AM
CallHippo pricing is simple and flexible. It’s primarily based on:
Seats (user slots) in your account
Phone numbers added to your...
Wed, 31 Dec, 2025 6:39 PM
1. Important Information to Know Before Adding a User to Your Account Seat Charges: Please note that 1 user utilizes 1 seat in your account, whic...
Fri, 26 Dec, 2025 11:40 PM
Here’s a detailed explanation of the differences between Local Numbers, National Numbers, Mobile Numbers, and Toll-Free Numbers as per CallHippo:
1. L...
Mon, 30 Jun, 2025 7:31 PM
Please refer to the steps below to change the number of seats in your account.
1. Log in to your CallHippo dashboard.
2. Navigate to the “settings or ...
Wed, 31 Dec, 2025 1:03 PM
Contents in this article:
What is call recording?
How to enable call recording?
Pause/Resume call recording feature.
How to enable the paus...
Sat, 27 Dec, 2025 1:26 AM
Updating your card details or payment method ensures your plan renews automatically without any interruptions. This helps avoid service disruptions due to f...
Sat, 27 Dec, 2025 1:33 AM
Introduction: Accessing your past invoices through the CallHippo dashboard is a quick and convenient way to keep track of your billing history. Whe...
Sat, 27 Dec, 2025 1:37 AM
If you've forgotten your CallHippo password or simply want to update it for security reasons, resetting your password is a quick and easy process. Wheth...
Sat, 27 Dec, 2025 1:40 AM