FAQ
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1. Important Information to Know Before Adding a User to Your Account Seat Charges: Please note that 1 user utilizes 1 seat in your account, whic...
Mon, 20 Apr, 2026 12:39 PM
Here’s a detailed explanation of the differences between Local Numbers, National Numbers, Mobile Numbers, and Toll-Free Numbers as per CallHippo:
1. L...
Mon, 30 Jun, 2025 7:31 PM
Please refer to the steps below to change the number of seats in your account.
1. Log in to your CallHippo dashboard.
2. Navigate to the “settings or ...
Wed, 31 Dec, 2025 1:03 PM
Call recording: Masterguide
Contents in this article:
What is call recording?
How to enable call recording?
Pause/Resume call recording featu...
Wed, 1 Jul, 2026 2:49 AM
How to update the card details or payment method?
Updating your card details or payment method ensures your plan renews automatically without any interrup...
Wed, 1 Jul, 2026 1:59 PM
How to check the pending and past invoices from the dashboard?
Introduction: Accessing your past invoices through the CallHippo dashboard is a qu...
Wed, 1 Jul, 2026 2:09 PM
If you've forgotten your CallHippo password or simply want to update it for security reasons, resetting your password is a quick and easy process. Wheth...
Tue, 30 Jun, 2026 4:44 PM
What is MMS? MMS (Multimedia Messaging Service) is a messaging technology that allows users to send and receive messages containing multimedia co...
Tue, 7 Jul, 2026 1:04 PM
Understanding “Anonymous Caller IDs” in Incoming Calls
Sometimes, incoming calls may show “Anonymous,” “Private Number,” or “Unknown Caller”&...
Sat, 27 Jun, 2026 10:20 PM
What is Hide Customer's Number?
Hide Customer's Number, also known as Number Masking, is a privacy-focused feature that allows the owner ...
Tue, 7 Jul, 2026 1:08 PM