FAQ
Default solution folder, feel free to edit or delete it.
Play Call Recording-
Step 1: Log in to your account (web.callhippo.com)
Step 2: If the number is configured with “ON” for call recording.
S...
Wed, 24 Nov, 2021 4:19 PM
Internal Call conferencing – It allows you to add another agent from your team in the ongoing call with the client. The agent should be one of the sub-users...
Wed, 27 Jan, 2021 6:21 PM
Below are the steps:
Follow the steps given below:
Log in to your CallHippo Dialer.
Dial on a number and during the ongoing call, click on the Forw...
Wed, 6 Oct, 2021 1:17 PM
Below are the steps:
Login to your CallHippo Dialer.
Dial on a number and during the ongoing call, click on the Forward option available on the dia...
Mon, 1 Nov, 2021 1:46 PM
Below are requirements for porting Australian phone numbers into CallHippo.
Letter of Authorization (LOA) signed by the authorized user and/or owner of...
Wed, 24 Nov, 2021 4:21 PM
Please follow the below steps if your calls get disconnected immediately:
Option 1:-
To fix the above problem first of all try switching the smart...
Wed, 24 Nov, 2021 4:24 PM
Below is the call flow which describes how calling works in CallHippo on different platforms in different conditions:
Hope this was helpful!
For f...
Tue, 18 May, 2021 7:44 AM
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard
Step 2: Click on "User & Performance" in the left-hand si...
Mon, 4 Mar, 2024 11:08 PM
Follow the steps given below in order to generate the Rest API Key token:-
Log in to your CallHippo Account.
Go to the Integrations section.
...
Fri, 8 Oct, 2021 1:22 PM
The maximum limit for downloading the call report is 10 times a day per account. If you have already tried more than 10 times a day, the system will give an...
Wed, 29 Sep, 2021 2:06 PM