FAQ

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Tue, 22 Apr, 2025 1:30 PM
Remote site setup for Speed to Dial configuration with Salesforce
Respective Remote site settings need to be configured in Salesforce to ensure the functioning of the Speed to Dial: Setup Remote site in Salesforce ...
Mon, 21 Apr, 2025 12:42 PM
How to disable SIP ALG in netgear router?
How to Disable SIP ALG on a NETGEAR Router What is SIP ALG? Ideally, most of the commercial routers consist of SIP ALG. It stands for S...
Mon, 7 Jul, 2025 2:28 PM
How is the Standalone Dialer going to benefit me?
The Standalone Dialer from CallHippo offers several key benefits for businesses: Increased Efficiency: By automating the dialing process, it reduces the ma...
Wed, 14 May, 2025 1:10 PM
The dialer page is blank. How do I fix this?
Below are the troubleshooting steps that will help resolve this problem: Step 1. Hard reload Press Ctrl+Shift+R (Hard reload the dialer) Ste...
Wed, 14 May, 2025 1:10 PM
Installing the CallHippo Click-to-Call chrome extension
What is Click to Call Extension? CallHippo's Click-to-Call extension is a tool that allows users to make calls directly by simply clicking on a ph...
Sat, 12 Jul, 2025 7:30 PM
CallHippo on GDPR
Introduction The General Data Protection Regulation (GDPR) comes into force on 25 May 2018. It will introduce a number of new legal concepts and ...
Wed, 14 May, 2025 1:13 PM
How to delete a number?
Please refer to the steps mentioned below to delete a number from your account: 1. Log in to your CallHippo dashboard. 2. Navigate to the “Numbe...
Mon, 30 Jun, 2025 6:52 PM
Calling Credits: What They Are & How to Add Them
What are calling credits? Calling credits work like a prepaid top-up for your CallHippo account. You can add them anytime, and they’re used only when cert...
Mon, 30 Jun, 2025 7:00 PM
How to restore a deleted number to your account
Accidentally deleted a number? The active numbers from your account got released as the account got cancelled? Don't worry! You can restore the ...
Mon, 30 Jun, 2025 7:03 PM