FAQ

Default solution folder, feel free to edit or delete it.

How is the Standalone Dialer going to benefit me?
The Standalone Dialer from CallHippo offers several key benefits for businesses: Increased Efficiency: By automating the dialing process, it reduces the ma...
Wed, 14 May, 2025 1:10 PM
The dialer page is blank. How do I fix this?
Below are the troubleshooting steps that will help resolve this problem: Step 1. Hard reload Press Ctrl+Shift+R (Hard reload the dialer) Ste...
Wed, 14 May, 2025 1:10 PM
Installing the CallHippo Click-to-Call chrome extension
What is Click to Call Extension? CallHippo's Click-to-Call extension is a tool that allows users to make calls directly by simply clicking on a ph...
Mon, 20 Apr, 2026 12:29 PM
CallHippo on GDPR
Introduction    The General Data Protection Regulation (GDPR) comes into force on 25 May 2018. It will introduce a number of new l...
Mon, 20 Apr, 2026 12:30 PM
How to delete a number?
How to delete a number? Please refer to the steps mentioned below to delete a number from your account: 1. Log in to your CallHippo dashboard. 2. Navi...
Sat, 27 Dec, 2025 12:39 AM
Calling Credits: What They Are & How to Add Them
1. What are Calling Credits? Calling credits work like a prepaid balance in your CallHippo account. They are used whenever your calls or...
Mon, 20 Apr, 2026 12:32 PM
How to restore a deleted number to your account
Accidentally deleted a number. Or did your number get released after account cancellation? Good news! You can restore your number within...
Mon, 20 Apr, 2026 12:33 PM
How to check, add, or remove add-ons
How to Check, Add, or Remove Add-ons in CallHippo This guide will help you understand how to check, add, or remove add-ons from your CallHippo account. Ad...
Tue, 26 May, 2026 10:19 PM
How does the CallHippo pricing work?
CallHippo pricing is simple and flexible. It’s primarily based on: Seats (user slots) in your account Phone numbers added to your...
Mon, 20 Apr, 2026 12:36 PM
How to Add a User to Your CallHippo Account
1. Important Information to Know Before Adding a User to Your Account Seat Charges: Please note that 1 user utilizes 1 seat in your account, whic...
Mon, 20 Apr, 2026 12:39 PM