FAQ
Default solution folder, feel free to edit or delete it.
Respective Remote site settings need to be configured in Salesforce to ensure the functioning of the Speed to Dial:
Setup Remote site in Salesforce
...
Mon, 21 Apr, 2025 12:42 PM
How do you buy a phone number from CallHippo?
Purchasing a phone number allows you to make calls to any country, subject to regional restriction...
Wed, 6 Aug, 2025 1:25 PM
How to Disable SIP ALG on a NETGEAR Router
What is SIP ALG?
Ideally, most of the commercial routers consist of SIP ALG. It stands for S...
Mon, 7 Jul, 2025 2:28 PM
The Standalone Dialer from CallHippo offers several key benefits for businesses: Increased Efficiency: By automating the dialing process, it reduces the ma...
Wed, 14 May, 2025 1:10 PM
Below are the troubleshooting steps that will help resolve this problem:
Step 1. Hard reload
Press Ctrl+Shift+R (Hard reload the dialer)
Ste...
Wed, 14 May, 2025 1:10 PM
What is Click to Call Extension?
CallHippo's Click-to-Call extension is a tool that allows users to make calls directly by simply clicking on a ph...
Sat, 12 Jul, 2025 7:30 PM
Introduction
The General Data Protection Regulation (GDPR) comes into force on 25 May 2018. It will introduce a number of new legal concepts and ...
Wed, 14 May, 2025 1:13 PM
Please refer to the steps mentioned below to delete a number from your account:
1. Log in to your CallHippo dashboard.
2. Navigate to the “Numbe...
Mon, 30 Jun, 2025 6:52 PM
What are calling credits?
Calling credits work like a prepaid top-up for your CallHippo account. You can add them anytime, and they’re used only when cert...
Mon, 30 Jun, 2025 7:00 PM