FAQ

Default solution folder, feel free to edit or delete it.

How many text characters should be there in a User voicemail?
A voicemail text message can accommodate up to 5000 characters. Follow the steps given below to enable this feature:- Log in to your CallHippo accoun...
Mon, 1 Nov, 2021 2:09 PM
How to check the count/number of calls received from Forward to device number?
Now you can see the number of calls received from your forwarded number from CallHippo Dashboard with these simple steps: Log in to your CallHippo Acco...
Mon, 1 Nov, 2021 2:20 PM
How to Pause and Resume recording during the call?
You are very well aware of the Call Recording feature that we provide, here are simple steps by which you’ll also be able to pause and resume the call recor...
Wed, 11 Jan, 2023 2:45 PM
How to send SMS to Saved Contact from Dialer?
Users can send messages to saved contacts or unsaved contacts. Follow the steps: Step 1: Log in to the web dialer and click on the three hor...
Wed, 24 Nov, 2021 4:10 PM
What are Hippo Facts?
Hippo Facts are nothing but general facts related to everything around us. With Hippo facts, you will learn new things each time you login to your CallHippo...
Wed, 24 Nov, 2021 4:12 PM
Difference between Power Dialer and Predictive Dialer
Power Dialer: Dialing efficiently through a list of leads can be daunting. Whether you follow up with a long list of sales leads or chase customers for pa...
Wed, 24 Nov, 2021 4:13 PM
What is Integration in CallHippo?
CallHippo allows quick integration with 100+ software like CRM, helpdesks, communications etc.  Once you integrate your CRM, all your CRM contacts get syn...
Wed, 24 Nov, 2021 4:14 PM
What is the format of the contact list to upload for Power Dialer?
Follow the steps given below to use the feature:- Log in to your CallHippo login. Open the Power Dialer option. Click on “ADD CAMPAIGNS” ...
Mon, 1 Nov, 2021 1:40 PM
How many users can I add at once?
At once you can add only 10 users. Steps to be followed to invite users- Login to Callhippo Dashboard -> Users & Performance -> User...
Mon, 28 Feb, 2022 6:32 PM
Where can I see available agents?
You can see the available agents or the agents who are logged into webdialer in the Live Calls section of dashboard. If you are a sub-user you need to have ...
Wed, 24 Nov, 2021 4:17 PM