FAQ
Default solution folder, feel free to edit or delete it.
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard
Step 2: Navigate to the top right-hand side of the page and click on th...
Tue, 26 Mar, 2024 11:01 PM
Compliance Call Recording is the process of ensuring that the recording of phone calls is legally compliant with various state and international laws and re...
Thu, 1 Jul, 2021 8:29 AM
Here are the steps to enable Compliance Call Recording -
Step 1: Login to your account (web.callhippo.com)
Step 2: Go to the Settings on the...
Thu, 1 Jul, 2021 8:33 AM
What is the “Price Cap” or “Outgoing Call Price Limit” feature?
Price Cap is a cost-control feature that allows VoIP account owners or admins to set a max...
Thu, 3 Jul, 2025 2:57 PM
Admin can set the rights for sub-users to download call reports from the CallHippo Dashboard. If this option is enabled, only selected users will be able to...
Wed, 29 Sep, 2021 1:46 PM
From the CallHippo Dashboard, you can enable the Auto Machine Detection from User settings. If you enable the feature then it will cost you $0.04 per minute.
Thu, 1 Jul, 2021 9:46 AM
In CallHippo, phone numbers can be assigned flexibly to optimize call handling:
A Single Number Can Be Assigned to Multiple Agents – Allowing ...
Sat, 29 Mar, 2025 2:29 AM
Live Calls is a feature in CallHippo that allows Admin users to monitor real-time call activities on the dashboard. This feature provides an overview of ong...
Sun, 13 Apr, 2025 5:22 PM
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard
Step 2: Click on "Number and DID" on the left-hand side panel...
Mon, 4 Mar, 2024 11:06 PM
If you wanted to download the list of users with the last login details of the users then follow these steps:
Step1: Login to the Callhippo Dashboard....
Mon, 6 Sep, 2021 4:35 PM