FAQ

Default solution folder, feel free to edit or delete it.

How to check Live call from the dialer?
Users can check how many users are there on live calls and can see the availability status of every user from there. Steps to be followed: S...
Wed, 17 Nov, 2021 6:28 PM
How to receive reports on email?
CallHippo provides detailed call reports that track the total call history of all users within an account. These reports can be automatically sent via email...
Fri, 28 Mar, 2025 5:58 PM
What is Voice Broadcast & How to Access It in Your CallHippo Account?
What is Voice Broadcasting? Voice broadcasting is a communication technology that enables businesses to send pre-recorded voice messages to a large number...
Fri, 28 Mar, 2025 7:06 PM
How to send voicemail via Voice Broadcast?
To send voicemails using Voice Broadcast, go to the Broadcast section, write your message, and send it to multiple clients. It allows you to send pre-re...
Wed, 27 Mar, 2024 9:22 AM
How to Set Up Call Forwarding in CallHippo
Call forwarding lets you redirect calls to a preferred number, so you never miss an important call—even when you're away from your system. Simply set up...
Tue, 25 Mar, 2025 10:50 PM
How to leave feedback for suggestions and improvements?
This will help callHippo team to improvise the product. Users feedback always plays a crucial role in the development of callhippo.   Step 1: Log in to ...
Wed, 17 Nov, 2021 6:37 PM
How to delete SMS?
This guide outlines the steps to delete SMS messages on the CallHippo web dialer. Step 1: Open your CallHippo Web Dialer:- https://dialer.callhippo.com/ ...
Mon, 2 Sep, 2024 7:12 PM
How to retrieve previous call details from the activity feed?
Why Do You Need to Retrieve Call Details? (Use Cases) Call Follow-ups – Check past call details before reconnecting with a customer. Iss...
Fri, 28 Mar, 2025 7:10 PM
What is a Voicemail Transcription and its cost per user?
Voicemail transcription is one of the advanced features offered by CallHippo. It allows you to read your voicemail messages. The transcription of your voice...
Mon, 1 Nov, 2021 2:07 PM
How to add credit through a mobile application?
Step 1- Sign in to your mobile application:   Step 2- Once signed in, click on Menu. Credits > Select the amount > Click on ‘Add’ button: ...
Fri, 8 Jan, 2021 5:32 PM