CallHippo

What is a Call Script? A Call Script is a pre-written guide that helps customer support and sales agents navigate conversations with cus...

If you need to update the email address linked to your CallHippo account—whether due to a change in your organization’s domain, switching users, or personal...

Keeping track of your call activity is essential for maintaining smooth communication and resolving issues efficiently. Whether you're monitoring call f...

What is a magic link? CallHippo offers an optional login method called the Magic Link, which lets you access your account without entering a pass...

Local Presence helps you connect more effectively by displaying a local number when you make a call. For instance, if you have both US and UK numbers in you...

When you are unable to sign up, there are multiple error messages that you might get while signing up. 1. "Your account doesn’t meet the acceptan...

In the world of VoIP (Voice over Internet Protocol), ensuring consistent call quality and reliable connectivity is critical for effective business communica...

Want a quick way to track your team's calling activity and keep an eye on your telephony spend?  With CallHippo, accessing your call logs and...

SMS (Short Message Service) is one of the simplest and most effective ways to communicate with customers. When integrated with a VoIP system like C...

In this guide, we’ll walk you through the simple steps to access and download your SMS logs from the dashboard. Steps to download the SMS logs: ...