FAQ
Default solution folder, feel free to edit or delete it.
General adherence practice - The following are some general best practices:
Get opt-in consent from each end user before sending any communication to...
Fri, 16 Sep, 2022 10:22 AM
Activate Entra ID SSO (Formerly Azure AD) Integration with CallHippo:
1) Log in to your CallHippo account.
2) Navigate to the side menu and click on&...
Wed, 18 Jun, 2025 5:14 PM
This will help you to send the messages internationally, it means you can send the message to any country if they are not restricted.
Step 1:
Login ...
Fri, 30 Sep, 2022 7:54 PM
The followings are the steps to perform in Freshwork for Integration:
Step 1. Log in to your Freshworks account.
&nbs...
Tue, 20 May, 2025 7:31 PM
The Abandonment rate report gives the country-wise summary of calls that went unattended by the agents.
Country - It will show the names of the countries...
Wed, 14 Feb, 2024 3:34 PM
What is A2P (Application to Person) A2P (Application-to-Person) messaging, refers to text messages sent from an application to a person's mobile phone....
Fri, 11 Oct, 2024 4:30 PM
If you don’t want your users to block/unblock the incoming calls from the Webapp and Web dialer, then you can follow the below-mentioned steps-
Step 1...
Fri, 28 Oct, 2022 7:30 AM
If the Owner doesn’t want their users to view and edit the Leaderboard then Owner can disable the rights from the Settings of the Callhippo.
Here are...
Fri, 28 Oct, 2022 7:35 AM
Internal Call Transfer-
Follow the steps given below:
Log in to your CallHippo Dialer.
Dial a number and during the ongoing call, click on the Fo...
Fri, 28 Oct, 2022 7:44 AM
Learn more about U.S. requirements for SMS messaging campaigns.
As part of the U.S. phone industry’s efforts to protect consumers and improve the deli...
Mon, 9 Jan, 2023 3:59 PM