FAQ

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CallHippo’s Pricing Page: Guide to navigate and choose the correct plan
CallHippo’s pricing page has been updated to help you easily compare plans, features, and add-ons—all on a single page. This FAQ also includes a short demo ...
Mon, 29 Dec, 2025 3:00 PM
Call Scripts in CallHippo: Feature and Setup Instructions
What is a Call Script? A Call Script is a ready-made conversation guide that helps sales and support agents handle customer calls smoothly. It includes key ...
Wed, 31 Dec, 2025 6:59 PM
How to Change the Email Address of Your CallHippo Account
If you need to update the email address linked to your CallHippo account—whether due to a change in your organization’s domain, switching users, or personal...
Mon, 29 Dec, 2025 3:11 PM
Call Status Explained: A Quick Guide to Checking It
Call Status Explained: Quick & Easy Guide Tracking call status helps you monitor call activity, identify missed opportunities, and resolve issues fast...
Tue, 30 Dec, 2025 11:31 AM
CallHippo Magic Link: Password-Free Login Explained
CallHippo Magic Link: Quick Login Made Easy What is a Magic Link? The CallHippo Magic Link is a password-free login option that lets you access your acc...
Tue, 30 Dec, 2025 11:34 AM
Local Presence in CallHippo: Functionality and Setup Instructions
Local Presence in CallHippo: Functionality and Setup Instructions Local Presence allows you to display a local phone number when calling customers in diff...
Tue, 30 Dec, 2025 11:54 AM
Why Am I Unable to Sign Up with My Email Address?
Why am I Unable to Sign Up with My Email Address? If you’re facing issues while signing up, it’s usually due to one of the reasons below. We’ve simplified...
Tue, 30 Dec, 2025 11:58 AM
Smart Switch: Effortless Provider Switching for Better Call Quality
Smart Switch: Seamless Provider Switching for Better Call Quality Smart Switch works silently in the background to make sure every call goes through the s...
Tue, 30 Dec, 2025 12:12 PM
How to download Call Logs and check the call cost?
How to download Call Logs and check the call cost? Want an easy way to track your team’s calling activity and monitor telephony costs? CallHippo makes...
Tue, 30 Dec, 2025 12:12 PM
SMS Services: Guide, Pricing, and Template Setup
SMS Services: Quick Guide, Pricing, and Template Setup SMS is one of the fastest and most reliable ways to reach customers. When used with CallHippo, it b...
Tue, 30 Dec, 2025 12:15 PM