FAQ

Default solution folder, feel free to edit or delete it.

How to integrate Slack with CallHippo?
If You are looking to integrate Slack with CallHippo then follow the below shown steps. Notes Who Can Integrate: Any CallHippo user with...
Mon, 20 Jan, 2025 2:52 PM
How to change profile name?
The user has a provision to change his name in CallHippo. Follow the below-given steps for changing the profile name: Log in to CallHippo account...
Wed, 24 Nov, 2021 5:39 PM
How can I check my plan?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on the pr...
Mon, 19 Feb, 2024 9:36 PM
How to can I check my number?
Step 1: Login to the CallHippo web account (web.callhippo.com) Step 2: Navigate to Numbers section from left panel Hope this was helpful! ...
Tue, 23 Feb, 2021 9:04 AM
Where can I change the call forwarding number in CallHippo?
Step 1: Log into your CallHippo account https://web.callhippo.com/dashboard Step 2: Once you log in, click the "Users" tab in the left side ...
Tue, 9 Jul, 2024 12:49 AM
How to check the voicemail in the dialer?
If the user has enabled voicemail and they want to check the voicemail in the dialer itself then they can follow these steps. Step 1: Sign in to you...
Wed, 24 Nov, 2021 4:30 PM
How to reset my CallHippo password?
Step 1: Login to the Call Hippo web account (web.callhippo.com). Step 2: Enter your registered email address. Step 3: Click on the Forget password and re-C...
Tue, 23 Feb, 2021 9:36 AM
Where to look for notes after the call is done?
If a user wants to save some vital information then Notes can be taken by the user during the call, they can check it out after the call in the Activity Fee...
Wed, 24 Nov, 2021 4:33 PM
What are concurrent calls and its benefits for your business?
Concurrent calls mean the total number of customer calls that your users are allowed to receive concurrently at the same time. Concurrent calls range from a...
Wed, 24 Nov, 2021 4:34 PM
Where I can find call recordings?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard. Step 2: On the left-hand side menu, navigate to "Call Logs/Recording”...
Mon, 19 Feb, 2024 9:08 PM