FAQ

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Local Presence in CallHippo: Functionality and Setup Instructions
Local Presence in CallHippo: Functionality and Setup Instructions Local Presence allows you to display a local phone number when calling customers in diff...
Wed, 1 Jul, 2026 2:26 PM
Why Am I Unable to Sign Up with My Email Address?
If you're facing issues while signing up, it's usually due to one of the reasons below. We've simplified them to help you quickly identify what ...
Tue, 30 Jun, 2026 7:23 AM
Smart Switch: Effortless Provider Switching for Better Call Quality
Smart Switch: Seamless Provider Switching for Better Call Quality Smart Switch works silently in the background to make sure every call goes through the ...
Tue, 30 Jun, 2026 2:35 AM
How to download Call Logs and check the call cost?
How to download Call Logs and check the call cost? Want an easy way to track your team’s calling activity and monitor telephony costs? CallHippo makes...
Wed, 1 Jul, 2026 2:48 PM
SMS Services: Guide, Pricing, and Template Setup
SMS is one of the fastest and most reliable ways to reach customers. When used with CallHippo, it becomes a simple, scalable communication channel—managed d...
Tue, 7 Jul, 2026 1:20 PM
How to download SMS logs and check the SMS cost?
In this guide, we’ll walk you through the simple steps to access and download your SMS logs from the dashboard. Steps to download the SMS logs: 1. Log i...
Tue, 7 Jul, 2026 1:20 PM
Why Is My CallHippo Number Marked as Suspected Spam?
🌟 Why Is My CallHippo Number Showing as “Suspected Spam”? If your CallHippo number appears as “Suspected Spam”, don’t worry — this is common for&...
Sat, 27 Jun, 2026 10:26 PM
What are the requirements for a headset and bandwidth to use CallHippo?
Headset & Bandwidth Requirements for CallHippo  To enjoy crystal-clear calls and top-tier CallHippo performance, h...
Tue, 30 Dec, 2025 12:25 PM
CallHippo Reseller program and CallHippo Affiliate program
Expand Your Business with CallHippo’s Cloud Communication Solutions Looking to enhance your service portfolio and generate recurring revenue? Join the&...
Tue, 7 Jul, 2026 1:22 PM
What are the benefits of Virtual PBX Phone System?
Virtual PBX (Private branch exchange) phone systems offer numerous benefits for businesses, especially for SMB's. If you're tired of managing a trad...
Fri, 4 Jul, 2025 4:23 PM