CallHippo

As per the latest update with CallHippo , now you can define different roles for users and also you can assign reporting persons for each user . These wil...

With the help of this feature, you can set the targets for your users and can check whether they achieved their targets or not. It would help you to analyze...

When to refer to this FAQ ? When FTD is on but incoming call is not getting forwarded to FTD number.  Steps to Follow Check us...

When to refer to this FAQ ? When user is not getting invoices in the email .  Steps to Follow Check if mail send is YES from charg...

What is CNAM? Caller ID Name (CNAM) is a service used in telephone networks to provide the name of the calling party. The name can be a business or pe...

Troubleshoot steps for incoming call issues. If any specific user is unable to receive the incoming call kindly follow the steps below to troubleshoo...

Troubleshoot steps if team is not getting incoming calls  If the Team is unable to receive incoming calls kindly follow the steps below to troubleshoo...

Troubleshoot steps for outgoing calls.    If you are unable to call a specific number kindly check the below-mentioned points  Please  Ensure ...

Troubleshoot steps if you’re unable to connect the outgoing call to a specific country.  Login to the Callhippo dashboard -> Setting -> Rest...

Here are a few steps: Step 2: Try to switch internet connection and try another call- If you’re using a wifi network then switch to th...