FAQ

Default solution folder, feel free to edit or delete it.

Campaign Lists: Quick Setup Guide
If you're using CallHippo’s Power Dialer or Predictive Dialer, one essential feature you'll come across is the C...
Thu, 3 Jul, 2025 12:44 PM
Voicemail: Masterguide
Table of Contents Introduction What Is Voicemail and Why It Matters for Your Business? Real-Life Example: Voicemail in Action. When Are Voi...
Mon, 20 Apr, 2026 12:48 PM
Call Forwarding or Forward-to-Device feature
Introduction Call Forwarding, or the Forward-to-Device feature, allows you to automatically route incoming calls on your CallHippo number...
Mon, 20 Apr, 2026 12:52 PM
How to Configure Your Browser for Optimal Use with CallHippo
To enjoy smooth, high-quality calls on CallHippo, your browser setup is important. Since CallHippo uses cloud telephony and WebRTC, the right browser and pe...
Mon, 20 Apr, 2026 12:53 PM
Call Reminder: Masterguide
What is a Call Reminder? Call Reminder helps you stay on top of scheduled calls and follow-ups by setting timely alerts, so you never miss an important co...
Mon, 20 Apr, 2026 12:55 PM
What is VoIP? A Beginner’s Guide to Internet Calling and the Rise of SaaS in Telephony
1. What is VoIP? VoIP (Voice over Internet Protocol) is a technology that lets you make voice calls using the internet instead of tr...
Mon, 20 Apr, 2026 12:56 PM
CallHippo’s Pricing Page: Guide to navigate and choose the correct plan
CallHippo’s pricing page has been updated to help you easily compare plans, features, and add-ons—all on a single page. This FAQ also includes a short demo ...
Mon, 20 Apr, 2026 12:57 PM
Call Scripts in CallHippo: Feature and Setup Instructions
What is a Call Script? A Call Script is a ready-made conversation guide that helps sales and support agents handle customer calls smoothly. It includes key ...
Mon, 20 Apr, 2026 3:55 PM
How to Change the Email Address of Your CallHippo Account
If you need to update the email address linked to your CallHippo account—whether due to a change in your organization’s domain, switching users, or personal...
Mon, 20 Apr, 2026 3:56 PM
Call Status Explained: A Quick Guide to Checking It
Call Status Explained: Quick & Easy Guide Tracking call status helps you monitor call activity, identify missed opportunities, and resolve issues fast...
Tue, 30 Dec, 2025 11:31 AM