FAQ
Default solution folder, feel free to edit or delete it.
A user can switch between numbers through his CallHippo Dialer by following a few easy steps given below:-
Log in to your account (web.callhippo.com) a...
Fri, 4 Aug, 2023 4:57 PM
If you're using CallHippo and come across a feature that's a bit tricky, you can simply find help in the "Need Help" section. There, you...
Mon, 26 Aug, 2024 9:58 PM
If you have a US toll-free number and someone calls you from a US number, your caller won’t get charged. However, your credits/free minutes might get deduct...
Mon, 4 Jan, 2021 1:36 PM
Audit Logs” section provides a detailed record of activities performed within the account.
Here’s how to access it: Step 1: Log in to your CallHippo D...
Mon, 26 Aug, 2024 10:00 PM
The Shared Inbox is similar to a regular message inbox. However, It displays all your unseen call logs from the dialer, including:
Missed calls
Voi...
Mon, 26 Aug, 2024 10:02 PM
With a post-call survey, agents can ask for feedback at the end of the call by setting the predefined survey question with an IVR option. The post-call ...
Wed, 17 Nov, 2021 6:22 PM
This feature, available with the Power Dialer, allows you to play a pre-recorded message when the system detects an answering machine during your automated ...
Mon, 26 Aug, 2024 10:06 PM
What is Call Forwarding?
Call forwarding allows incoming calls on your CallHippo number to be automatically redirected to another phone number or devi...
Tue, 10 Dec, 2024 6:58 PM
This feature enables you to focus on capturing only the important parts of the conversation and ensures a smooth listening experience with no interruptions....
Mon, 26 Aug, 2024 10:04 PM