FAQ

Default solution folder, feel free to edit or delete it.

What are Webhooks?
Webhooks are user-defined HTTP (Hypertext Transfer Protocol) call-backs. These call-backs may be maintained, modified, and managed by third-party users and ...
Mon, 1 Nov, 2021 1:30 PM
How can we delete the teams that are not required?
Step 1: Login to your account (web.callhippo.com)          Step 2: Click on the Teams shown below.   Step 3: Click on the Delete icon to remove the...
Tue, 11 May, 2021 8:14 AM
What is Do Not Call (DNC)?
Do No Call selection can be done by the admin/owner only for the account. Step 1: Log into your CallHippo account https://web.callhippo.com/dashboard ...
Tue, 30 Apr, 2024 2:00 AM
How to disable/turn off Welcome Message?
This guide explains how to easily disable “Welcome Message” for a specific CallHippo phone number. Step 1: Log in to your CallHippo Dashboard https://web.c...
Mon, 26 Aug, 2024 10:12 PM
How to disable/turn off Call Queue?
To disable Call Queuing option, you need to follow these steps:   Step 1: Login to your Callhippo Account   Step 2: Click on Number >> Setti...
Tue, 11 May, 2021 8:40 AM
Number allocations: Masterguide
What Does Number Allocation Mean in CallHippo? Number allocation in CallHippo refers to assigning a virtual phone number to either an individual user (age...
Fri, 27 Jun, 2025 2:26 PM
How to name the number of your CallHippo account? And Why?
In a busy communication environment, managing multiple phone numbers can become challenging—especially when your team is handling calls across various depar...
Fri, 27 Jun, 2025 2:15 PM
What is Click-to-Call?
What is Click-to-Call? CallHippo’s Click to Call Chrome extension allows you to call your customers directly from your CRM or website through a simple...
Wed, 24 Nov, 2021 4:54 PM
How admin can allocate rights to listen to call recordings?
By default this feature will be turned off, so every user will have access to listen to call recordings. If the admin wants to allocate rights to only speci...
Fri, 30 Jun, 2023 6:27 PM
How to send invoices to email addresses?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on th...
Tue, 26 Mar, 2024 11:01 PM