FAQ
Default solution folder, feel free to edit or delete it.
A user can join an ongoing call by performing the following steps:-
Log in to your account (web.callhippo.com)
Click on the “Live Calls” dashbo...
Mon, 1 Nov, 2021 4:11 PM
Currently, we are offering 2 Add-ons:
1. Call Scribe - $10/user
2. Voicemail Transcription - $1.5/user
Note: The charges are additi...
Wed, 30 Dec, 2020 4:01 PM
If you have more than 1 user in your account and you want to check how many users are logged in to their dialers, you can follow the below-mentioned steps: ...
Mon, 11 Oct, 2021 1:42 PM
SMS service works only within the country. For example, if you have a US SMS enabled number then you can send and receive the SMS only within the US. You wo...
Wed, 30 Dec, 2020 1:01 PM
With the help of the Leader board, the admin can see who is the best performer among all the users or teammates. This evaluation is done on the basis of the...
Wed, 24 Nov, 2021 5:35 PM
The system only allows you to download reports for 3 months at a time. If you want to download a call report of 6 months, you will have to download twice.
...
Wed, 30 Dec, 2020 6:54 PM
You do not have to worry about the calling credits if you have enabled auto-recharge. The system will add calling credits automatically to your account as t...
Wed, 30 Dec, 2020 7:01 PM
All the contacts which are saved with CallHippo can be easily exported.
Refer to the steps below for the same:
Step1: Login to your account (web.callhip...
Wed, 30 Dec, 2020 7:26 PM
A user can switch between numbers through his CallHippo Dialer by following a few easy steps given below:-
Log in to your account (web.callhippo.com) a...
Fri, 4 Aug, 2023 4:57 PM