CallHippo

If you're using CallHippo and come across a feature that's a bit tricky, you can simply find help in the "Need Help" section. There, you&#...

If you have a US toll-free number and someone calls you from a US number, your caller won’t get charged. However, your credits/free minutes might get deduct...

Audit Logs” section provides a detailed record of activities performed within the account.  Here’s how to access it: Step 1: Log in to your CallHippo D...

The Shared Inbox is similar to a regular message inbox. However, It displays all your unseen call logs from the dialer, including: Missed calls Voi...

With a post-call survey, agents can ask for feedback at the end of the call by setting the predefined survey question with an IVR option. The post-call ...

This feature, available with the Power Dialer, allows you to play a pre-recorded message when the system detects an answering machine during your automated ...

Call forwarding is a two-step process. This is how the call forwarding charges will be calculated → First, an incoming call will be received on your CallH...

This feature enables you to focus on capturing only the important parts of the conversation and ensures a smooth listening experience with no interruptions....

Users can tag calls in the notes section by typing “@” for mentioning users and "#" for mentioning custom created tags during the call and the...

Yes, users can filter out the tagged calls also, it will help users to see who all are tagged in which calls. To filter tagged calls from the dialer, ...