FAQ

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Campaign Registry Requirements for U.S. Texting
Learn more about U.S. requirements for SMS messaging campaigns. As part of the U.S. phone industry’s efforts to protect consumers and improve the deli...
Mon, 9 Jan, 2023 3:59 PM
A2P 10DLC - Campaigns, Trust Scores, and Rate Limits
Learn more about A2P 10DLC Campaigns, Trust Scores, and Rate Limits. Campaigns are one of the key elements of the A2P 10DLC registration process and each ...
Tue, 27 Dec, 2022 5:47 PM
Messaging Compliance for Toll-Free US/Canada Numbers
Learn how to verify your Toll-Free US/Canada numbers for messaging compliance. Submit your US/Canada Toll-Free Number Verification here! ⚠️ Please n...
Tue, 27 Dec, 2022 5:40 PM
What is User Status Report?
What is User Status?  The “User Status” defines the logout/unavailability reasons of a user. The "User Status report"&nbsp...
Fri, 11 Jul, 2025 1:10 PM
How to integrate CallHippo with Kylas CRM?
Setup Kylas CRM Account: 1- Log in to your Kylas CRM account.      2- Go to Settings and Move to integrations sections. ...
Mon, 2 Jun, 2025 6:24 PM
Download Reports in Email: How and When to Use
CallHippo gives you the flexibility to access your call reports in a way that suits your workflow. The “Download Reports in Email” toggle ...
Tue, 8 Jul, 2025 12:00 PM
How to Enable International SMS?
If your business needs to connect with customers or teams across countries, enabling international SMS is essential. With CallHippo, you can easily activate...
Fri, 4 Jul, 2025 1:15 PM
What is HIPAA Compliance?
HIPAA compliance is a living culture that healthcare organizations must implement within their business in order to protect the privacy, security, and integ...
Sat, 12 Jul, 2025 5:27 PM
What is Outgoing Call Report?
The Outgoing Call Report provides a country-wise summary of calls made by users each day. This report helps you analyze outbound call acti...
Fri, 11 Jul, 2025 1:03 PM
How to Integrate JIRA with CallHippo?
Setup JIRA Account: 1 - Log in to your JIRA account.  2 - Click on Profile Icon and Go to account settings.  3 - Move to the Secu...
Tue, 20 May, 2025 7:32 PM