FAQ

Default solution folder, feel free to edit or delete it.

CallHippo Terms of Use
Effective Date: 08/04/2024 Last Updated on: 29/03/2024 These Terms of Use (“Terms”) describe the terms under which We provide subs...
Sat, 12 Jul, 2025 7:00 PM
How to integrate Outplay with CallHippo?
Setup Outplay Account: 1- Login to your outplay account.      2- Go to outplay, Click on the profile → go to settings → Move ...
Mon, 2 Jun, 2025 6:25 PM
How to integrate Salesforce with CallHippo?
If you are looking to activate your Salesforce integration with CallHippo, here are the steps you need to follow. The customer shoul...
Tue, 8 Jul, 2025 1:13 PM
How to integrate Salesloft with CallHippo?
Steps to perform in the Salesloft Account:  Step 1- Login to your Salesloft Account:  Step 2- Go to accounts.saleslof...
Tue, 13 May, 2025 6:48 PM
What CallHippo features define #improvescustomerexperience?
#improvescustomerexperience IVR and Welcome Messages Customize welcome messages and interactive voice response menus to greet callers and direct the...
Wed, 30 Aug, 2023 1:04 PM
What CallHippo features define #Increasesagentproductivity?
#Increasesagentproductivity Call Queue A call queue holds incoming calls until an agent can handle them. Callers wait in the queue and are connected...
Fri, 21 Jul, 2023 4:51 PM
What CallHippo feature defines #reducemissedcalls?
#reducemissedcalls Allocate Users/Teams Allocating users and teams allows you to assign agents and agent teams to specific call queues. Only allocat...
Tue, 11 Jul, 2023 12:19 PM
What CallHippo feature defines #increasesleads?
#increasesleads Website Call Button A website call button allows website visitors to click to call your company. The button can contain text lik...
Tue, 11 Jul, 2023 12:20 PM
What CallHippo feature defines #increasescallconnect?
Allocate Numbers Allocate numbers allows you to assign multiple contact numbers to a user. Incoming calls to those numbers will be routed to that user. Us...
Tue, 11 Jul, 2023 12:20 PM
What CallHippo feature defines #Increasescustomersatisfaction?
#Increasescustomersatisfaction Auto Answer Automated call answering is enabled, eliminating the need for the agent to manually answer the call a...
Fri, 21 Jul, 2023 4:48 PM